Business Analyst

Discovery Limited; Sandton; On-site; ZAR 420,000 - 700,000; Full time

Job summary

Discovery Health Systems in South Africa is seeking an Intermediate Business Analyst for Health Benefit Solutions, focusing on the Benefit Management System (BMS). You will bridge business needs with IT delivery and contribute to project lifecycles from initiation to post-release review.

The role requires strong analytical capabilities, stakeholder engagement, UML modelling, SQL know-how, and experience in healthcare data and clinical rules.

Qualifications

• Bachelor-level IT qualification or equivalent.
• Experience with UML modelling and process mapping.
• Minimum 3 years as a Business Analyst.

Responsibilities

• Gather and document business requirements and translate them into functional specs.
• Collaborate with multi-disciplinary teams across BI, IT and business units.
• Support QA and release processes, manage changes and ensure traceability.

Skills

Analytical thinking

Time management

Business writing

Presentation skills

Communication skills

Stakeholder management

Attention to detail

Education

BSc Computer Science or equivalent

UML course

3+ years BA experience

Tools

SQL

ERD reading

UML modelling

Process mapping

Job description

Discovery Health Systems

Business Analyst – Health Benefit Solutions | Benefit Management System (BMS)

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.

About The Health Benefit Solutions Team

Working in a high-performance organization that prides itself in attracting the finest talent, we challenge ourselves to find solutions that make a difference in the world. Our environment is always buzzing with energy and smart, motivated people working on finding the best way to move forward. The Business Analyst position is available in the Benefit Management Systems team and will work on dynamic new projects and product enhancements to improve business inefficiencies, gain competitive advantage on our products and ultimately provide better service for our clients. Using knowledge of the organization’s technology infrastructure and specific software applications, the Business Analyst will help the business to address changes through technologies.

About The Role

Within the Benefit Management System (BMS) area, the Business Analyst (Intermediate) will interface between multiple business areas and multiple teams that require deep integration of solutions. The role will support the project throughout the project lifecycle and will manage the release as well as post release monitoring. The Business Analyst in the BMS area must be technical with the ability to understand basic development principles including data and change management. The role might include coaching and mentoring of Junior BAs.

Areas of responsibility may include but are not limited to:

The Business Analyst Must Have An Expert Understanding Of

The successful candidate will be required to perform but not limited to the following key outputs in respect of the BMS portfolio:

• the system development life cycle and can explain the importance of the BA role in each stage
• the distinction between business, functional and non-functional requirements
• the differences between business requirements and business rules
• the role of BA in supporting delivery of requirements from a technical and business perspective
• the types of project approaches such as Waterfall and Agile
• the principles of system and user acceptance testing and the link to requirements documentation
• principles of project risks, issues, assumptions, and dependencies
• principles of business and IT strategy within the organization and in general

The Business Analyst must be able to demonstrate that they can:

• run a requirements gathering/JAD workshop to gather new requirements
• perform project estimation for BA tasks
• make recommendations for requirements approaches
• produce an accurate Customer Requirements document with approval from all stakeholders
• present to senior stakeholders
• direct a process improvement program
• accurately document functional requirements specifications clearly defining project objectives
• construct complex processes, data, and UML models
• integrate data to better understand clinical rules
• ability to read and interpret Entity Relationship Diagrams (ERDs), maintain data within databases, and demonstrate a solid working knowledge of SQL
• resolve requirements conflict through effective stakeholder engagement
• offer support and guidance to junior and other intermediate business analysts
• identify and document project risks, issues, assumptions, and dependencies
• perform quality assurance of business analysis deliverables
• manage and co-ordinate work and priorities of a team of junior BA’s
• work with senior stakeholders to determine business change initiatives
• perform analysis at a strategic level and understand principles of business and enterprise architecture

Competencies

The Successful Candidate Must Demonstrate The Following Competencies

• Analytical thinking
• Personal organisation and time management skills
• Business writing skills
• Presentation and facilitation skills
• Communication skills (written, verbal/presenting, and listening)
• Stress management skills
• Negotiation skills
• Customer focused
• Results oriented
• Able to resolve conflict
• Creative
• Innovative
• Self-driven
• Attention to detail
• Ability to build relationships with people from all different backgrounds and at different job levels

Education and Experience

• BSc Computer Science or equivalent 3-year IT qualification
• UML course
• At least 3-years’ experience as a Business Analyst
• Process mapping
• UML modelling
• Requirement’s analysis
• Project management
• Requirement’s development
• Change control
• Release management
• Solution Development
• Software Testing

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.