Business Analyst

Capitec Client Care; Sandton; On-site; ZAR 600,000 - 850,000; Full time

Job summary

Capitec Client Care is seeking an experienced Business Analyst to enhance business efficiencies in the banking sector. The ideal candidate will possess strong analytical skills, with at least 5 years of experience, focused on understanding and implementing effective business solutions, while collaborating across teams.

Qualifications

• 5+ years as a Business Analyst in diverse contexts.
• Experience in functional and business process design.
• Understanding of systems and Software Development Life Cycle (SDLC).

Responsibilities

• Optimise business efficiencies through technology.
• Analyze and define business requirements.
• Collaborate with stakeholders from various teams.

Skills

Business and data analysis

Stakeholder engagement

Communication

Agile development principles

Project Management principles

Education

Business Analysis diploma

Completion of BA School of Learning Level 4

Job description

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Date: 8 Jul 2025

Location: Sandton, GT, ZA

Company: Capitec Bank Ltd

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

• To see what life at Capitec is all about and complete a short assessment, please click here!
• Once you have completed the above finalize your application by clicking apply below.
  
  

Who We Are

We are a bank, but we’re much more than that.We believe that banking is about enabling peopleto control their financial lives through banking that is simplified, accessible, affordable, and delivered through a personal experience. By helping our clients manage their financial lives better, we enable them to live better.

Why choose Us

At Capitec, we offer our best by living up to our CEO values in every situation – we always put theClient first, act withEnergy andtakeOwnership.And to support people in being their best,our Employee Value Propositionoffersevery value to all team members through cohesive teams, growth opportunities as well asemployee benefitsand savings. We make it a priority toensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow.

About The Role

To optimise business efficiencies made possible by automation, digital, information and communications technologies (not limited to technologies) through systematically analysing and defining business requirements and functional specifications. To develop and design solutions and ensure effectiveness of implementation as well as continuous improvement for business and/or existing applications solutions by collaborating with and acting as conduit between stakeholders from the business, Technology and the product team.

Minimum Experience

• Formal qualification or Business Analysis diploma
• 5-10 years vehicle and assest finance experience.
• 5+ years working experience as a BA in a wide variety of situations, contexts and complexities. Must be capable in using a variety of techniques and completing business analysis tasks independently.
• Internal: Completion of BA School of Learning Level 4
• Business and data analysis
• Understanding of business process and translating requirements into business processes, context diagrams, visual explanations, etc.
• Functional and business process design
• Communication and translation of information across business and technical environments (Interface between business and Technology)
• Design of evidence-based best practice solutions
• Stakeholder engagement and collaboration
• Project Management principles and relevant development lifecycle experience
• Agile development lifecycle principles and experience
• Understanding of systems and the Systems Development Life Cycle (SDLC)
  
  

Ideal

• Banking Industry Knowledge
  
  

Additional Information

• Clear criminal and credit record
  
  

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.

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