Business Analyst

Fnz; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An established industry player is seeking a Business Analyst to join their dynamic team in Johannesburg. In this role, you will leverage your analytical skills to understand business challenges and identify opportunities for improvement. You will be responsible for developing specifications, facilitating stakeholder meetings, and ensuring effective communication between teams. This position offers a chance to work in a collaborative Agile environment, where your contributions will directly impact the success of projects. If you are passionate about driving change and enhancing business processes, this is the perfect opportunity for you.

Qualifications

• 4-5 years in IT systems development, preferably in financial industry.
• Experience as a System Analyst and in Credit or Retail Lending is beneficial.

Responsibilities

• Analyze business processes and recommend improvements.
• Facilitate meetings and deliver presentations to stakeholders.
• Assist in User Acceptance Testing and Agile processes.

Skills

Business Analysis

Problem Solving

Stakeholder Management

Agile Methodologies

Communication Skills

Education

Degree/Certification in Business Analysis

IIBA Accreditation (CCBA or CBAP)

PRINCE2, PMP, AGILE, SAFE

Tools

JIRA

Visio

MS Office

SharePoint

Job description

Duties, responsibilities and accountabilities

Analysis, Design and Solution Definition

• Quickly understands the business issues and data challenges of the business.
• Identifies business process strengths and weaknesses and suggests areas of improvement.
• Creates, documents, reviews and edits requirements, specifications, business processes and recommendations related to proposed solution.
• Develops business, functional and system design specifications for client engagements.
• Ability to design and solve problems pro-actively.
• Assist User Acceptance Testing efforts.
• Assists development process in an Agile framework.
• Ensures issues are identified, tracked, reported on and resolved in a timely manner.
• Works with business personnel to identify required changes.
• Communicates needed changes to Platform team.

Communication

• Facilitation of Platform team and business meetings, including JAD and workshops.
• Delivers informative, well-organized presentations.
• Understands how to communicate difficult/sensitive information tactfully.
• Acts as a Change-Agent for project and other initiatives.
• Effective Stakeholder Management.
• Understands the SDLC including application programming, database and system design, and QA.
• Understanding the Application Support function will be beneficial.
• Familiar working in an Agile and/or Hybrid Agile team.

Problem Solving

• Identifies critical issues with ease.
• Able to identify Assumptions and Constraints, as well as Risks and Issues effectively.
• Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems.

Business Management

• Develops relationships with key business personnel that foster close ties.
• Communicates effectively with business to identify needs and evaluate alternative business solutions.
• Continually seeks opportunities to increase satisfaction and deepen relationships.
• Manages expectations effectively.

General

• Conduct impact and feasibility assessments according to agreed standards and format and obtain sign off as per desired deliverables.
• Deliver business and functional specification documents according to agreed standards and formats.
• Improves upon existing approaches by seeking opportunities to creatively transform current practices/processes into fresh alternative solutions.
• Prioritizes multiple allocated tasks effectively and contributes to the successful running of a project.
• Accurately prepares written business correspondence that is coherent, grammatically correct, effective, professional and engaging.
• Ability to communicate clearly and to guard all business relationships in a professional way.

Education, skills and specialist Knowledge required.

Minimum Requirements

• Degree/Certification in Business Analysis and/or Project Management.
• IIBA accreditation is preferred (Min CCBA or CBAP).
• PRINCE2, PMP, AGILE, SAFE.

Industry Experience

• 4-5 years of financial industry experience in an IT systems development role.
• 2+ years System Analyst experience at initial career stages - highly beneficial.
• 3+ years Credit or Retail Lending experience – highly beneficial.

Technology

• Process methodology using BPMN and Process Flow diagrams.
• Understanding of BABOK and TOGAF.
• JIRA, Visio, MS Office.
• SharePoint.

Personal attributes

• Demonstrable evidence of being able to work in a team of competent, respected professionals.
• Ability to communicate effectively verbally and in writing.

Core competencies

Behavioural Competencies

• Adaptability.
• Time Management & organisation.
• Professionalism.
• Professional development & working efficiently and effectively.
• Problem Identification/Solving.
• People & Team Working.
• Language proficiency: English.
• Interpersonal Skills.
• Integrity.

Technical Competencies

• Analytical Ability.
• Reporting/Report Compilation.
• Computer Literacy.