Business Analyst

About the job: Business Analyst

Accelerate Your Career

At Monocle, we believe work is more than a job. It is a chance to make a difference in the world of finance. An opportunity to fulfill your potential. To make friendships with ambitious, positive, likeminded people. To gain invaluable industry experience and learn critical skills that will make you a highly sought-after management consultant.

Monocle is a people-centric, independent consulting firm, specialising in banking and insurance. We understand that our greatest asset is our people and because of this, we do things a bit differently.

Monocle's Employee Value Proposition:

Monocle embraces an ongoing and active approach to amplifying the talents of our people, empowering them to unlock their full potential and feel fulfilled in their careers. Our vibrant culture thrives through our shared growth mindset, collaboration, support, and social connection, fostering a space where everyone can flourish. We are committed to continuous learning and provide ongoing technical training, industry certification support, and personal development opportunities through mentorship and executive engagement. Ultimately, we strive to create an environment that nurtures ambition, supports well-being, embraces diversity, upholds integrity, and inspires individuals to make a positive and lasting impact on the world around us.

Monocle offers:

• Unlimited training and development - Investment in our peoples development is at the heart of Monocle's company ethos. That is why we prioritise the upskilling of every employee.
• Unparalleled growth and exposure - Monocle is uniquely positioned in the market to undertake projects across a wide spectrum of critical and exciting areas of the financial services industry. Our consultants deliver mission critical projects at the most prestigious banks and insurers in Johannesburg, Cape Town, London, and Amsterdam.
• Unique and vibrant company culture - At Monocle, we believe friends work better together than colleagues. We love nothing more than partaking in a wide variety of activities through our company sponsored clubs.
• Ultra-competitive compensation - At Monocle, we want the best talent to join our team, so we understand that those individuals need to be recognised and rewarded for their true value.

Monocle is looking for experienced Business Analysts to join our team as a consultant. As a Business Analyst, your role will be to ensure that business needs are accurately translated into technical solutions, leading to more efficient and effective operations. Your responsibilities will include:

Project Initiation

• Business case development - creating business cases that justify the project, outlining the benefits, costs and risks
• Project scoping - working with stakeholders to clearly define the project's objectives, scope, and deliverables.
• Write clear, succinct, and detailed user stories that capture the requirements from the user's perspective
• Project Planning - assist in the development of the project plan and outline its objectives, scope, stakeholders, and high-level requirements

Requirements Elicitation

• Work with stakeholders to understand their needs and gather detailed requirements for new projects or improvements to existing systems
• Establish success criteria with the business
• Translate requirements into a To-Be design
• Build use cases to strengthen requirements and assess validity

Analysis

• Turn business requirements into data requirements and actionable insights through design and creation of reports and dashboards
• Understanding of concepts such as data gap analysis and source to target mappings
• Analyse data to identify trends, patterns, and insights that can help in decision-making and improve business processes

Design

• Have functional experience in documenting As-Is and To-Be operating models across people, technology, data, and processes
• Document recommendations based on gaps identified in the above (As-Is vs To-Be)
• Help design solutions that meet business needs by working closely with developers and project managers to ensure the solution is feasible and aligns with business goals

Development

• Technical skills such as SAS, SQL, Power BI, Python are not essential but a nice to have, to support technical questions from teams

Testing

• Draft test plans that specify components required for testing and their alignment with project timelines
• Draft detailed test cases describing steps, expected results, and success criteria
• Assess and test to ensure business requirements are met

Candidate Requirements

• A degree, with a strong preference for postgraduate qualification
• 3+ years' experience in a similar role in Consulting, Banking, Insurance, or Financial Services
• Solid understanding and functional experience across the entire project lifecycle
• Strong communication and documentation skills
• Strong Excel skills for analysis
• Strong data analysis skills and experience with data visualization tools
• Critical thinking and negotiation skills
• Experience working with stakeholders
• Proficiency in business analysis tools and methodologies (e.g., Visio, Draw.io, Lucid Charts, Aris)
• Experience with process modeling tools such as BPMN or UML