Business Analyst

Telesure Investment Holdings Pty Ltd; Johannesburg; On-site; ZAR 300,000 - 600,000; Full time

Job summary

An established industry player invites you to join their dynamic team as a Business Analyst. In this role, you will engage with stakeholders to identify their needs, document complex business requirements, and drive continuous improvement initiatives. With a focus on innovation and operational efficiency, you will play a crucial role in shaping business processes and ensuring alignment with strategic goals. If you are passionate about enhancing business performance and thrive in a collaborative environment, this opportunity is perfect for you. Don't miss your chance to be part of a team that values growth and excellence.

Qualifications

• 3-6 years of Business Analysis experience is essential.
• Experience in Agile environments and methodologies is crucial.

Responsibilities

• Engage stakeholders to identify needs and develop engagement plans.
• Elicit and document complex business requirements effectively.
• Implement continuous improvement processes to enhance operations.

Skills

Stakeholder Engagement

Business Requirements Identification

Needs Assessment

Process Analysis

Continuous Improvement

Agile Methodologies

Education

Business Analysis

Grade 12 or SAQA Accredited Equivalent

Job description

Join TIH, home to some of South Africa's leading financial service providers, and grow your career while being part of an organisation with purpose.

Job Purpose

Perform a threefold chain of work for Internal Customers at all three levels - Operational, Tactical, and Strategic - as required. Conduct Investigation, Analysis, and Description. Investigate and analyse on request Business ideas, needs, and problems, and utilise frameworks, syntaxes, and standard methods to perform descriptive work. Develop models, processes, documents, and reports to ensure efficiencies.

Responsibilities

1. Stakeholder Engagement: Identify and manage stakeholders up to management level, finding out their needs/issues/concerns and reacting to these by leading and coordinating the development of stakeholder engagement plans to support the communication of business information and decisions. Maintain fulfilment relationships and translate discussions between business and fulfilment areas.
2. Business Requirements Identification: Elicit complex business requirements using a variety of methods such as interviews, document analysis, workshops, and workflow analysis to express the requirements in terms of target user roles and goals. Describe Business Requirements, processes, and data in an agreed format and following agreed methods.
3. Needs Assessment: Uncover emerging issues or needs, identifying potential causes, barriers, and key stakeholders as well as related issues.
4. Analysis of "As Is" and "To Be": Document complex "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required.
5. Continuous Improvement: Review existing operations in a major area of work and implement innovation processes to generate new ideas and ensure the required continuous improvement outcomes are delivered. Identify shortcomings in processes, systems, and procedures, and develop solutions to problems within an assigned unit or discipline with assistance/guidance from senior colleagues or Manager.
6. Business Case: Manage the delivery of feasibility and assessment work for proposed and current projects to contribute to the development and continuous review of business cases. Influence discussion about solutions, projects, and initiatives based on analysis of relevant business domains.
7. Personal Capability Building: Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Education: Business Analysis, Grade 12 or SAQA Accredited Equivalent (essential)

Experience: 3 - 6 years BA experience (Essential); 3 years general experience with exposure to complex systems and procedures (Essential); Experience working in an Agile environment using Agile principles and methodologies (Essential).

Think you have what it takes to be part of an unstoppable team who constantly finds better ways to give peace of mind? Don't wait, apply now.