Business Analyst

Discovery; Johannesburg; On-site; ZAR 500,000 - 700,000; Full time

Job summary

A leading healthcare solutions provider is seeking an Intermediate Business Analyst to analyze customer requirements and collaborate with development teams. The ideal candidate will have 3+ years of experience, possess an IT degree, and skills in business analysis and problem-solving. This role requires excellent communication and project management abilities. Join a fast-paced environment that supports career growth in Johannesburg, South Africa.

Qualifications

• Minimum 3 years’ experience in a Business Analyst role.
• Strong Consulting experience is required.
• Knowledge of BABOK, ITIL, CMMI, PCMM is necessary.

Responsibilities

• Analyze customer problems through interviews and modeling.
• Create Business Cases and Product Requirements Specifications.
• Participate in defining Business Analysis best practices.

Skills

Problem solving

Critical thinking

Customer service orientation

Business writing and verbal skills

Excellent communication skills

Project management

Education

IT degree level education (BCom or BSc in information systems or computer science)

Tools

UML

XML

SQL

BPMN Process Design

Job description

Overview

Discovery – Health Systems (DHS) – Business Analyst (Intermediate).

About Discovery Health Systems (DHS)

The Discovery Health Systems (DHS) is a world class software development house that enables the Discovery Health Business to use digital transformation as a competitive advantage. It focuses on rapid quality software delivery. Innovation and excellence are key attributes to all our initiatives. The skills and expertise in the team allows a diverse product development on all strategic, tactical and operational changes. Our environment is fast-paced and demands energy, drive, enthusiasm, ownership and creativity, but it rewards with an extremely fulfilling and stimulating environment that actively supports career growth and development.

Key Purpose

The role of the Business Analyst (Intermediate) is to understand and analyze the problems the customer has through a structured process of interviewing, analyzing, modeling, validating and detailing the solution into a product requirements specification in an incremental way that enables customer’s agility. They will work actively with the developers and help them to understand the product requirements and will test the developed technical solution. The Business Analyst (Intermediate) will work primarily in defining generic solutions with multiple business areas and multiple teams that require integration of solutions. They will actively participate in defining Business Analysis best practices for the entire organization and contribute to Discovery Group’s best practices definitions as well. The Business Analyst (Intermediate) will contribute actively to the development of the Business Architecture of the organization.

Responsibilities

Areas of responsibility may include but are not limited to the following outputs in respect of the Enterprise Architecture Management portfolio:

• Business Cases
  • Customer Requirements Specification (CRS) – project specific and master:
  • Problem Context Definition
  • Customer Journey Definitions
  • Business Terms Definitions
  • Business Domain Models
  • Business Process Definitions
  • Business Rules Definitions
  • Business Use Cases/Stories
  • Business Requirements Models with dependencies
• Product Requirements Specification (PRS)
  • Solution Context Definition
  • Solution Domain Models
  • System Process Definitions
  • System Use Cases/Stories Realizations
  • Sequence Models
  • Statechart Models
  • Interface Definitions
  • System Quality Definitions
  • GUI Definitions
• Change Requests
  • Requirements Traceability Matrix
  • Peer Review Records
  • Test Packs – project specific and master
    • Scenario Definitions
    • Test Cases
• Test Documentation
  • Test Packs – project specific and master
  • Test Results
• Project Documentation
  • Project Plan
  • Project Monitoring and Control Tracking Report
  • Perform Project Management activities across multiple projects, such as providing the client as well as relevant team members with estimates of the duration of tasks
  • Release Notes

Competencies

The successful candidate must demonstrate the following competencies:

• Problem solving
• Critical thinking
• Innovation drive
• Customer service orientation
• Business writing and verbal skills
• Presentation and facilitation skills
• Business and System Process mapping
• Business Domain modelling
• Software testing pack design
• Functional testing
• Excellent communication skills
• Results orientation
• Conflict resolution
• Negotiation skills
• Project management
• Time management

Education and Experience

• Minimum IT degree level education (BCom or BSc in information systems or computer science)
• Minimum 3 years’ experience in a Business Analyst role
• Strong Consulting experience
• Business experience and product knowledge
• Knowledge of BABOK, ITIL, CMMI, PCMM
• Technical knowledge of UML, XML, SQL
• Exposure and experience in BPMN Process Design
• Exposure and knowledge of industry compliance standards and legislation
• It will be an advantage if the candidate has AI LLM usage skill as part of their responsibilities

Employment Equity

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.