Business Analyst

Teraco – A Digital Realty Company; Gauteng; On-site; ZAR 450,000 - 550,000; Full time

Job summary

A leading data center provider in Gauteng seeks a Business Analyst to be the vital link between business objectives and system development. Responsibilities include gathering requirements, creating specifications, and ensuring quality assurance during testing. Ideal candidates will have a BCom Informatics or BSC Degree, and a minimum of 3 years' experience in Business Systems Analysis. Exposure to Mendix is advantageous. This role is permanent, with a focus on collaboration and problem-solving.

Qualifications

• Minimum of 3 years' experience in Business Systems Analysis.
• Experience in Agile focused environment.
• Good understanding of SDLC.

Responsibilities

• Perform the Business Analyst role for internal Business Applications.
• Elicit & document business requirements.
• Supervise requirements traceability information.

Skills

Excellent written and verbal communication skills

Problem solving

Attention to detail

Technical understanding

Ability to work independently

Education

BCom Informatics or BSC Degree

Diploma in Business analysis

Grade 12

Tools

Microsoft Office

Mendix development platform

Job description

Teraco Data Environments

2025/08/14 Gauteng

Job Reference Number: BA_JB1

Department: IT

Business Unit

Industry: Information Technology

Job Type: Permanent

Positions Available: 1

Salary: Market Related

Perform the Business Analyst role for internal Business Applications, being the vital link between our business objectives and enabling our organisations internal system development or third-party systems providers; serving as the intermediary between the system stakeholders, end-users and software developers.

Job Description

PURPOSE OF THE ROLE

Your roles and responsibilities include, but are not limited to:

• Perform the Business Analyst role for internal Business Applications, being the vital link between our business objectives and enabling our organisation's internal system development or third-party systems providers; serving as the intermediary between the system stakeholders, end-users and software developers.
• Elicit & document business requirements
• Create and develop functional requirements of systems to improve quality, performances, external interfaces, and constraints
• Translate requirements into a format that is suitable for Teraco's developers or third-party service provider developers to understand
• Working with the Business Systems Test Analyst in ensuring applications are developed & tested according to spec
• Staff coaching of Internal Business Application
  
  

Main Functions Of The Job

Create and design specifications

• Gathering, validating, and documenting various system information and requirements as the intermediary between the business/product owners and the development team
• Participate and run workshops & meetings alongside business owners
• Assess and analyse the business implications involved
  
  

Document the requirements for approval by requesters

• Manage requirements and ensure they are stored centrally
• Establish requirements baseline and timelines for development delivery
• Supervise requirements traceability information and record requirements status during the development phase
• Monitor changes to baseline requirements with the use of effective application of change control processes and tools
• Quality assurance and testing on all internally developed applications
• Make contributions in the development of Test Plans with the Test Analyst;
• Perform test execution when required;
• Support the Applications Development Manager & Test Analyst in establishing testing methodologies;
• Own the business requirements tickets and ensure the sprintr tickets correlate. Ensure the Ozone business requirement tickets are organized, up to date and appropriate level of detail for decision making. Ensure users/ requestors have clear indication on status and are regularly updated.
• Compile test and release communication for business users, for user acceptance testing and go-live releases
• Ensure that the ISO 27001 best practices are implemented in all aspects of responsibility.
  
  

Job Requirements

Skills Requirement

Job Competencies

• Create, document and manage Business Requirement Specifications;
• Technical Understanding and able to make recommendations:
• Understands basic Internet and client/server architectures;
• Possesses basic knowledge of development;
• Accurately employs development methodology and system tools
  
  

Project experience

• Manage and execute as project as per the agreed plan
• Understand and able to clearly articulate roles, project goals, and timelines;
• Proactively carries out project support /administrative functions;
• Establishes responsible deadlines and personal work plans and manages time effectively
  
  

Personal Competencies

• Excellent written and verbal communication skills
• Listens to others and accepts input from team members
• Accurately prepares written business correspondence that is coherent, grammatically correct, effective and professional
• Proactive problem solver
• Proposes solutions to problems and considers timeliness, effectiveness, and practicality in addressing requirements
• Generates innovative solutions by approaching problems with curiosity and open mindedness, using existing information to its fullest potential
• A honed alertness and vigilance to potential breaches in compliance. This means actively enforcing a mandatory reporting policy and seeking out any weakness in company dealings.
• Ability to work independently & a positive team player
• Self-motivated and displays Leadership skills
• Demonstrates flexibility in day-to-day work.
• Establishes harmonious working relationships with team members
• Appreciates each team member's contributions and values each individual member
• Sets high standards of performance for oneself
• Attention to detail and accuracy
• Good prioritisation and organisation skills\
• Conducts self professionally, exhibits high levels of tolerance and patience
• Responsible for continued learning and self-development. Intelligent and willing to keep learning.
• Complies with policies and procedures.
• Ethical and principled: These are the single most important qualities of a compliance manager
• Fair and modest: Willing to scrutinize all the facts without making a snap judgment, and interview any relevant employees for their perspective.
• Diligent: Even when it becomes a hassle, a Business Analyst must be willing to see an issue through to resolution.
• A strong constitution and extra conviction: Solid backbone and the strength to stand by difficult decisions and be more influenced by right versus wrong than by relationships. Willing to take the lead in setting the tone for corporate integrity.
• Demonstrates ability to coach and develop others skills.
  
  

Qualifications And Experience

• Grade 12
• BCom Informatics or BSC Degree
• Diploma in Business analysis preferred
• Minimum of 3 years' experience in Business Systems Analysis
• Experience working in a Agile focused environment
• Good understanding of SDLC
• Mendix development platform exposure (Advantageous)
• Computer literacy Microsoft office skills essential
• Good communication and reporting skills
• Both verbal and written
• Driver’s License