Business Analyst

ENGINEERINGUK; Cape Town; On-site; ZAR 30 000 - 70 000; Full time

Job summary

An established industry player is seeking a skilled Analyst to join their dynamic team in Cape Town. This role offers the opportunity to work on transformative projects that redefine the boundaries of ambition. You will engage with stakeholders to identify needs, facilitate requirements gathering, and produce high-quality documentation. Your analytical skills will be crucial in evaluating business scenarios and ensuring alignment with IT solutions. If you are passionate about making a meaningful impact and thrive in a collaborative environment, this position is perfect for you.

Benefits

22 days of holiday plus additional leave

Contributory pension scheme

Life assurance

Private medical insurance

Continuous training and development

Cycle to work scheme

Qualifications

• Experience as a business analyst in IT projects.
• Strong analytical and problem-solving skills with attention to detail.

Responsibilities

• Support stakeholders in defining and prioritizing solution requirements.
• Create documentation such as specifications and user guides.

Skills

Business Analysis

Problem Solving

Stakeholder Engagement

Analytical Thinking

Documentation Skills

Education

Business Analysis Certification (IIBA)

Project Management Certification (PRINCE 2, Agile)

Tools

Microsoft Office (Excel, Visio, MS Project)

Job description

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View more categories View less categories Sector Technology Role Analyst Contract Type Permanent Hours Full Time

Position status: We are growing our team in 2025. Please get in touch if you would like to hear about working with Mace.

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

The project:

This is an opportunity to work with a professional team in South Africa.

PMOP provides leadership, direction and support across Mace client facing projects in the setting up, resourcing, and running of project and programme management offices (PMOs) for these client projects. PMOP is organised as an integrated collection of practices reflecting the different functional disciplines that a PMO typically oversees for major construction projects and programmes, including:

• Integrated project controls.
• Schedule planning.
• Cost and commercial management.
• Risk and opportunity management.
• KPI capture.
• Reporting and performance management.
• Assurance.
• IT and digital.
• Information management.
• Process methodology, standards and quality management.

Our values shape the way we consult and define the people we want to join us on our journey, they are:

• Safety first - Going home safe and well.
• Client focus - Deliver on our promise.
• Integrity - Always do the right thing.
• Create opportunity - For our people to excel.

You'll be responsible for:

• Supporting stakeholders with identification, clear definition, and prioritisation of solution requirements, securing user, project and programme management sign off as appropriate.
• Creation and refinement of epics, user stories and acceptance criteria.
• Engagement with IT software and service providers, supporting in user acceptance testing, product design and development to ensure the proposed business solution aligns with end user needs and business goals.
• Developing a strong working knowledge of the client IT environment, business goals, priorities, existing business processes and system interactions.
• Liaise with stakeholders to identify and gain a concise understanding of business problems seeking to 'engineer out' existing limitations, conflicts and pain points.
• Deep-dive investigation of business scenarios by conducting interviews, brainstorming sessions, and facilitating effective requirements elicitation workshops to draw business-relevant conclusions.
• Application of a wide range of analytical tools and techniques including gap analysis present state vs. target state, SWOT analysis, options analysis, wireframing and prototyping.
• Produce a suite of high-quality documentation such as specifications, user guides, testing and training materials and post-implementation handover documents.
• Cultivate relationships and interact professionally with a diverse range of stakeholder groups including executives and subject matter experts to achieve agreed outcomes and effectively manage expectations around scope, delivery, and timescales.
• Consult with other members of the project team including the project manager, development team, function leads and subject matter experts to understand current data management and reporting practices.
• Contribute to the setting of standard practices and processes for the business analysis centre of excellence and ensure these are adhered to and best practice followed for continuous business process improvement.
• Support business analyst manager in developing resources, artefacts, and materials for the business analysis toolkit.
• Establish and chair focus/steering groups within client projects where required.
• Undertake smaller project tasks to support the general successful delivery of the client commission.
• Undertake maturity assessments related to IT processes and services.

You'll need to have:

• Demonstrable experience working within a business analyst capacity across a variety of it projects.
• formal business analysis certification (e.g., IIBA) desirable.
• PRINCE 2, Agile, APM, CAPM or other relevant project management certification desirable.
• Proven track record of supporting successful delivery of full project lifecycle IT large scale projects from initiation to deployment.
• Extensive knowledge of recognised IT project management methodologies including waterfall and agile.
• Organised self-starter, with strong problem-solving and decision-making capabilities.
• Analytical, logical thinker with excellent attention to detail.
• Ability to manage multiple projects simultaneously and prioritise tasks accordingly.
• Excellent interpersonal and communication skills, both written and verbal.
• Team orientated mindset, providing advice and guidance as required to support the overall team effort.
• Proficient in Microsoft Office packages such as Excel, Visio, and MS Project.
• Experience of project delivery within construction sector beneficial.

You'll also have:

• Security clearance to work on projects in the South Africa and on security restricted commissions.
• Work and residency permit to be able to work in South Africa.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

Please remember the Employee Referral Scheme and if there are any talented people you can recommend, just click the button and use the 'Refer a friend' feature found within the relevant job.

Company

If you can bring a different perspective to help us shape the cities of tomorrow, take a look at the opportunities we have to join us.

Fortune favours the brave - and so do we

At Mace we empower our people to be collaborative, curious and embrace their entrepreneurial spirits. We aim to attract the best and brightest people, whatever their background, to bring new perspectives to some of the most challenging and inspiring projects around the world.

You might be part of our healthcare team delivering critical hospital care units, or our education team creating schools to inspire our future leaders. You could be a graduate working on the world’s tallest building, or be managing the construction of world-leading cultural landmarks. Whatever your passion, we have an opportunity that will bring out the best in you.

At Mace we want you to feel comfortable from day 1, so for any questions about a career at Mace, including application advice, please [e-mail] for a confidential chat.

Our clients say that it’s our people that make the difference

Our people think harder, do better and go further. Every day at Mace is an opportunity to think and do things differently. We were founded more than 30 years ago, and every day our entrepreneurial culture plays a huge role in our success. We exist to seek out the world’s most interesting projects that challenge and excite us.

We want our employees to thrive and achieve their highest potential. We are passionate about creating an environment that provides opportunities for the most stimulating and fulfilling careers. We encourage innovation and welcome new perspectives by attracting and developing people with diverse talent who inspire our thinking, challenge our solutions and enhance our culture.

At Mace you can deepen your knowledge, expand your skills, see the world and get to work with both inspiring colleagues and influential clients – whatever your passion, we have an opportunity that will bring out the best in you. But don’t just take our word for it; below you can see what some of our people had to say.

Reward and recognition

We invest in our people and provide a strong benefits package, which in the UK includes:

• 22 days of holiday, plus two ‘Mace Days’ to support work-life balance, bank holidays and December holiday shut down
• Contributory pension scheme
• Life assurance
• Highly competitive maternity and paternity package
• Reimbursement of professional subscriptions and membership fees
• Season ticket loan
• Annual health screening
• Private medical insurance
• Sponsorship of education schemes (on approval)
• Continuous on the job training and development
• Cycle to work scheme
• Our international benefit packages are comparable. Please contact our recruitment team for more information.

We know that many parents can face challenges when balancing the demands of work and their home lives. At Mace, we fully support our people when they choose to balance their career with family life. We offer enhanced family leave, as well as options for flexible working and alternative working patterns to support and improve the work-life balance of our employees.

Our performance management and appraisal approach is based on ability and talent. Top performers are recognised for both their contribution to projects and their broader contribution to the business.

At Mace we appreciate the differences that everyone brings to work and we recognise the importance of people being free to be themselves.

Regardless of age, sex, marital status, sexual orientation, disability, race, colour, nationality, ethnic or national origin, religion, or affiliation to any political party, we embrace diversity and believe in creating an inclusive environment where every Mace person is treated equally, fairly and with respect.

We are proud partners of Stonewall’s global diversity champions programme that ensures all LGBT+ staff are accepted without exception at Mace.

Mace’s corporate purpose statement is ‘Redefining the boundaries of ambition’.

Support for disabled employees is provided by:

Our recruitment and HR Teams have undertaken disability awareness training and are eager to provide an inclusive and accessibility experience to job applicants and new colleagues.

Enabled at Mace – employee network. Its aims are to support its members and, to "to raise awareness and remove barriers around disability, neurodiversity and other impairments” to support their aim to create an inclusive and diverse workplace for everyone.

Disability Confident – We are using the requirements of the government scheme to create an inclusive environment for disabled job applicants and existing colleagues.

Clear Assured – an externally verified accreditation around equality, diversity and inclusion practice across our business, driving improvements to our policies, processes and practices.

Recite Me – an assistive technology tool that provides access support to all employees. It is located on our intranet site, our website and job vacancy platform.

Mace are member of the Business Disability Forum, giving access to a wide range of resources and information. Our line managers have access to their confidential support line.

Silver Clear Assured Award

ridi - Recruitment Industry Disability Initiative Awards 2021 - Highly Commended Category

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