Business Analysis & Strategy Alignment

InfyStrat Software Services; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading financial services company seeks a Senior Business Analyst to enhance partnerships and drive process improvements in Alliance Banking. You will leverage extensive knowledge of banking regulations and analytical skills to elicit and document business requirements while working closely with stakeholders to ensure successful project outcomes. The role demands strong experience in Agile methodologies and data analysis tools to provide insights that support product performance.

Qualifications

• Minimum of 5-8 years' experience in business analysis within banking or FinTech.
• Certifications such as CBAP, PMI-PBA, Agile BA, or Lean Six Sigma are advantageous.

Responsibilities

• Elicit, document, and validate business requirements in a banking environment.
• Support business case development for new partner onboarding and regulatory projects.
• Document and improve business processes involving external partners.

Skills

Business Analysis

Stakeholder Management

Data Analysis

Process Design

Project Management

Education

Bachelor's Degree in Business, Finance, Information Systems

Postgraduate qualification (advantageous)

Tools

Excel

SQL

Power BI

JIRA

Confluence

Trello

Job description

Alliance Banking Senior Business Analyst - Key Requirements

• Business Analysis & Strategy Alignment
  
  

Proven ability to elicit, document, and validate business requirements in a complex partnership-driven banking environment.

Strong understanding of Alliance Banking models, including BaaS, white-label platforms, and embedded financial services.

Ability to conduct gap analyses, feasibility studies, and cost-benefit analyses for proposed solutions.

Experience in supporting business case development, particularly for new partner onboarding, product enhancements, or regulatory projects.

• Financial Services & Regulatory Knowledge
  
  

Strong grasp of banking products and services (e.g., payments, savings, credit, cards, collections, remittances).

Familiarity with South African financial regulations including SARB, FSCA, FICA, and POPIA requirements.

Exposure to risk, compliance, and audit processes, particularly in third-party/partner environments.

• Process Design & Optimisation
  
  

Experience in documenting and improving end-to-end business processes, especially those involving external partners.

Ability to model workflows using tools such as BPMN, Visio, or Lucidchart.

Knowledge of control environments, KPIs, SLAs, and escalation frameworks across operational value chains.

• Data Analysis & Insights
  
  

Competency in data-driven decision-making, including data profiling, reconciliation, and insights to support product performance.

Ability to work with Excel, SQL, Power BI or equivalent to perform ad hoc analysis.

Understanding of data governance and quality, especially in integrated partner environments.

• Partner & Stakeholder Management
  
  

Strong stakeholder management skills with experience interfacing across IT, Legal, Risk, Compliance, Product, and external partners.

Proven ability to act as a bridge between business and technical teams, ensuring shared understanding and execution.

Confidence in participating in governance committees, product working groups, and external partner discussions.

• Project Management & Agile Delivery
  
  

Hands-on experience in Agile/Scrum or hybrid project methodologies, including backlog grooming and sprint planning.

Exposure to JIRA, Confluence, DevOps, Trello, or similar tools.

Ability to manage multiple initiatives and deliver under tight deadlines in a fast-paced Alliance environment.

• Documentation & Communication
  
  

Exceptional written and verbal communication skills, with a focus on clear, concise, and structured reporting.

Ability to create and present business requirement documents (BRDs), functional specifications (FRDs), and user stories.

Experience in preparing partner onboarding documentation, SOPs, and support playbooks.

• Qualifications & Experience
  
  

Bachelor's Degree in Business, Finance, Information Systems, or related field (postgraduate advantageous).

Minimum of 5-8 years' experience in business analysis within banking or FinTech environments.

Certifications such as CBAP, PMI-PBA, Agile BA, or Lean Six Sigma are advantageous.