Building Asssessor

Closing Date : / 04 / 01

Reference Number : MMH-11

Job Title : Building Assessor

Position Type : Permanent

Role Family : Client Services

Cluster : Momentum Insure Company Limited

Remote Opportunity : Some of the time

Location - Country : South Africa

Location - Province : Gauteng

Location - Town / City : Centurion

Introduction : Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.

We help people grow their savings, protect what matters to them and invest for the future.

We help companies and organizations care for and reward their employees and members.

Through our own network of advisers or via independent brokers and utilizing new platforms, Momentum Group provides practical financial solutions for people, communities, and businesses.

Role Purpose : Investigate and validate buildings claims to determine validity based on the Momentum Insure contract.

Requirements :

1. Matric or relevant qualifications / SAQA Accredited Equivalent
2. 3 years work experience within any Investigative work environment (advantageous)
3. 3 to 5 years experience in Short Term Insurance
4. 2 to 3 years experience in building assessing
5. 2 to 3 years experience in non-motor claims assessing
6. Knowledge of South African Building regulations

Duties & Responsibilities :

1. To correctly quantify and validate losses and serve as a mediator between clients and/or brokers
2. Buildings claims investigation and validation, including settlement, rejection, and repair within service level agreement.
3. Accurately assessing and managing immovable property damage claims
4. Provide feedback and support to the claims department and foster good relationships between brokers, clients, and all relevant stakeholders
5. Report on all assessed claims and make recommendations
6. Determine legitimacy of claims through thorough validation and loss adjusting
7. Investigate and report on fraudulent claims.
8. Perform administrative tasks and meet deadlines.
9. Make recommendations to prevent fraud or leakage
10. Finalise and document all reports and findings for all claims
11. Analyse, collect, evaluate, and handle evidence.
12. Prepare and present claims at Claims forum

Competencies :

1. Communication skills – verbal and written
2. Problem-solving skills
3. Analytical skills
4. Planning and organizing skills
5. Interpersonal skills
6. Business acumen
7. Report writing
8. Detail oriented: Specifically building standards and rates
9. Negotiating skills / solution driver
10. Conflict Management
11. Ability to identify issues through sound analysis and application of commercial acumen in all situations.