Broker Support Consultant - KZN

Discovery Limited; Umhlanga Rocks; On-site; ZAR 300,000 - 450,000; Full time

Job summary

Discovery Limited is searching for a Marketing Associate to enhance sales through exceptional client service and relationships. Responsibilities include supporting agents with data management and training while fostering relationships at all organizational levels. Candidates should possess a Matric, experience with Broker Consultants, and proficiency in MS Office. The role offers a dynamic environment aimed at positive societal change.

Qualifications

• Experience working with Broker Consultants.
• Sound medical scheme knowledge is an advantage.

Responsibilities

• Increase sales of the product range through building relationships.
• Support advisers with data uploads and educate them on processes.
• Conduct training for members and advisers throughout the year.

Skills

Client relationship management

Technical knowledge

Problem solving

Resilience

People skills

Education

Matric

NQF 5/120 Credits

RE5

Tools

MS Office (Excel, Word, PowerPoint)

CRM software

Job description

Discovery

Corporate Health and Distribution

Marketing Associate

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Key Purpose

Increase the sales of the product range through building relationships, superior client service and technical knowledge.

Areas of responsibility may include but not limited to:

• Partner with Business Consultant to grow new business portfolio
• Support advisers with Flexicare and Healthy Company uploads - managing data and upload process end to end
• Empower and educate advisers on the new business process, online application, underwriting process
• New business implementation: Planning and execution in partnership with BC
• Support on on-site implementations and activations
• Conduct member, employer and adviser training throughout the year
• Relationship building at various levels within the intermediary business, including administration, lower and senior management
• Pipeline reporting and proactive pipeline management

Competencies

• Values Driven
• Optimistic
• Learns on the Fly
• Resilient
• Instils Trust
• People Savvy
• Drives Results
• Problem Solver

Education and Experience

• Matric
• Experience working with Broker Consultants.
• Knowledge of MS Office (Excel, Word, PowerPoint)
• NQF 5/120 Credits
• RE5
• Sound medical scheme knowledge
• Previous CRM experience

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.