Broker Services And Franchise Manager

Sabenza It & Recruitment; Gauteng; On-site; ZAR 50 000 - 90 000; Full time

Job summary

An established industry player is looking for a results-driven Manager for Broker Services and Franchise. This strategic role requires a seasoned professional with deep expertise in insurance distribution and a strong understanding of regulatory requirements. You will take ownership of the broker and franchise strategy, driving sustainable growth while ensuring operational excellence. If you are passionate about building high-performing networks and ready to lead with impact, this is your chance to shape and expand national distribution channels in a dynamic environment.

Qualifications

• 5+ years experience in insurance management with a focus on brokers and franchise operations.
• FAIS compliant and registered as a Key Individual with the FSCA.

Responsibilities

• Develop and implement strategies to grow broker and franchise networks.
• Lead franchise development and expansion plans.

Skills

Sales & Negotiation

Communication Skills

Networking

Time Management

Tech-Savvy

Education

Relevant tertiary qualification (Business, Marketing, Insurance)

RE 1 certification

Tools

CRM systems

Microsoft Office

Job description

Are you an experienced leader with a passion for building high-performing broker and franchise networks?

We are seeking a results-driven Manager : Broker Services and Franchise to take ownership of our broker and franchise strategy, drive sustainable growth, and ensure excellence in operational support, compliance, and relationship management.

This strategic role requires a seasoned professional with deep expertise in insurance distribution, a strong understanding of regulatory requirements, and a proven ability to lead teams and execute business development plans.

Requirements

Develop and implement strategies to grow broker and franchise networks

Oversee onboarding, engagement, and performance of brokers and franchisees

Lead franchise development and expansion plans

Ensure full compliance with all regulatory and corporate governance standards

Collaborate with internal departments to ensure smooth operational support

Mentor and manage a team of Broker Area Managers

Represent the business at industry events to promote the brand and drive recruitment

Build strong relationships with external stakeholders to support market growth

Candidate Profile

Relevant tertiary qualification (Business, Marketing, Insurance, or related field)

FAIS compliant and registered as a Key Individual with the FSCA

RE 1 certification

Minimum of 5 years experience in insurance management with a focus on brokers and franchise operations

Strong knowledge of insurance legislation and industry compliance standards

Proven leadership experience in managing teams and driving business growth

Demonstrated success in broker development, sales strategy, and client relationship management

Proficient in Microsoft Office and CRM systems

Exceptional communication, planning, and analytical skills

This is a unique opportunity to play a pivotal role in shaping and expanding our national distribution channels.

If you are ready to lead with impact and bring strategic vision to a high-performing environment, we invite you to apply.

Apply now and be part of a forward-thinking team driving growth and innovation in insurance distribution.

Experience & Background

Proven experience in a business development or sales role, with a strong understanding of the sales process, client acquisition, and lead generation.

Experience in sales, business development, or similar fields is a plus.

Key Skills

Sales & Negotiation : Strong ability to close deals and negotiate effectively

Communication Skills : Excellent verbal and written communication, adaptable for different audiences

Networking : Proven ability to build relationships and expand the client base

Time Management & Independence : Ability to manage tasks independently, prioritize, and meet deadlines in a hybrid setup

Sociability : Outgoing, personable, and adept at building rapport

Tech-Savvy : Comfortable with CRM tools and sales / marketing software

Personal Traits : Highly motivated, proactive, energetic, and eager to contribute to growth

Additional Requirements : Valid driver's license, reliable transport, ability to travel, and attention to detail

Education

Relevant tertiary qualification (Business, Marketing, Insurance, or related field), FAIS compliant and registered as a Key Individual with the FSCA, RE 1 certification, minimum of 5 years' experience in insurance management focused on brokers and franchise operations

Key Skills

Business Development, Sales Experience, Management, Computer Literacy, and other relevant skills as applicable.