Broker Consultant - Mpumalanga

Momentum; Mpumalanga; On-site; ZAR 340,000 - 420,000; Full time

Job summary

A leading financial solutions provider is seeking a Broker Consultant in KwaZulu-Natal, Mpumalanga, to attract and retain profitable brokers. The ideal candidate will have a solid background in broker consulting, experience in the Mass Market industry, and proficiency in English plus other languages. Responsibilities include developing marketing strategies, analyzing market activities, and building lasting relationships with brokers. This role offers a chance to promote various financial wellness solutions.

Qualifications

• Minimum 2 years’ experience as a Broker Consultant.
• Passionate about promoting financial wellness solutions.
• Ability to conduct marketing presentations and training.

Responsibilities

• Attract and retain profitable new business from brokers.
• Develop and implement effective marketing strategies.
• Analyze competitor strategies in the market.
• Build and maintain strong broker relationships.
• Ensure adherence to company policies.

Skills

Broker Consulting

Market Analysis

Negotiation

Client Service Excellence

Relationship Building

Multilingual

Education

Grade 12/NQF 4 equivalent

FSB recognized qualification

FAIS Representative Regulatory Exam Level 5

Job description

Metropolitan is a service brand in South Africa with a 125-year legacy of serving communities through affordable financial solutions that promote financial growth and security. The brand operates in South Africa and 12 other African countries, including Namibia, Botswana, Kenya, Ghana, Nigeria, Lesotho, and Swaziland. Metropolitan offers financial wellness solutions tailored for low-income clients, such as funeral insurance, health, savings, hospital cash-back cover, retirement solutions, and life insurance.

Visit us at: www.metropolitan.co.za

Disclaimer: Please verify the legitimacy of this job advert on our company career page.

Role Purpose

Attract, engage, and retain profitable new business from brokers within the target market to increase the broker base and enhance channel profitability.

Requirements

• Grade 12/NQF 4 equivalent qualification.
• FSB recognized qualification listed or credits pertaining to the date of first appointment in the industry, listed on the most recently published Board notice as published for recognized qualification, to fulfill the duties of a compliant supervisor (minimum 120 Credits).
• FAIS Representative Regulatory Exam Level 5 passed (desirable).
• Class of Business 3 and 7 (investments and long-term insurance).
• Valid driver's license and own transport.
• At least 2 years’ experience as a Broker Consultant.
• Product knowledge and competitor intelligence.
• Proficient in English with the ability to speak multiple languages, including some African languages (preferred).
• Experience in the Mass Market and Stop Order industry.
• Must have a healthy network of FSPs.
• Experience with FAIS Tier 1 long-term insurance and pension products.

Duties & Responsibilities

• Develop and implement marketing plans to outperform competitors.
• Analyze competitor strategies and stay updated on market activity.
• Promote and market Metropolitan solutions to brokers to influence sales.
• Identify broker needs and provide support.
• Negotiate with intermediaries regarding business levels and service requirements.
• Conduct marketing presentations and training.
• Build and maintain relationships with brokers to grow market share.
• Ensure adherence to policies and represent the company professionally.
• Utilize technology and update industry knowledge.
• Handle quotations, applications, and premium payment arrangements.
• Manage marketing initiatives to secure profitable new business.
• Maintain quality and manage risks associated with business.
• Handle administration tasks such as missed payments and after-sales service.
• Deliver broker training on products and services.
• Monitor service delivery standards and resolve issues promptly.
• Drive client service excellence and manage client queries.
• Report on service delivery and client targets.
• Provide expert advice to clients and stakeholders.
• Build strong relationships and contribute to client service standards.
• Manage service level agreements and recommend improvements.
• Participate in cultivating a culture of feedback, relationships, and service excellence.
• Provide leadership and expertise, influencing change and innovation.
• Engage in continuous professional development and industry research.
• Prepare and present financial performance data and conduct client needs analysis.

Competencies

• Convincing People
• Team Working
• Empowering Individuals
• Interacting with People
• Making Decisions
• Seizing Opportunities
• Interpreting Data
• Taking Action
• Articulating Information
• Pursuing Goals
• Exploring Possibilities