Broker Assistant

Pollock & Associates; Pretoria; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A leading company in the insurance sector is seeking an Underwriter to join their team in Pretoria. The ideal candidate will have at least 3 years of experience in underwriting, managing client interactions, and ensuring compliance with service agreements. This role demands exceptional attention to detail and organizational skills, making it perfect for a dedicated professional in the insurance field.

Qualifications

• Minimum 3 years' underwriting experience in short-term insurance.
• Proven experience in domestic and commercial insurance.

Responsibilities

• Managing and responding to client queries and processing new policies.
• Attending to insurer queries and maintaining outstanding tasks.

Skills

Attention to detail

Organisational skills

Ability to perform under pressure

Proficiency in MS Office Suite

Knowledge of insurance requirements

Education

Matric / Grade 12

RE5 certification

NQF 5 qualification in Underwriting or Short-Term Insurance

Tools

CIMS

Nimbis systems

Job description

The role involves managing and responding to client queries, sourcing and comparing quotes, processing new policies, renewals, and endorsements, and ensuring accurate and current policy documentation.

Additionally, you will be responsible for attending to insurer queries, maintaining outstanding tasks, and adhering to strict service level agreements (SLAs) to ensure high turnaround times and service delivery standards. The position requires exceptional attention to detail, organisational skills, and the ability to perform effectively under pressure.

Minimum Qualifications & Experience :

• Matric / Grade 12 (essential).
• RE5 certification (advantageous).
• NQF 5 qualification in Underwriting or Short-Term Insurance (advantageous).
• Minimum 3 years'' underwriting experience in the short-term insurance sector.
• Proven experience in both domestic and commercial insurance.
• Proficiency in MS Office Suite (Outlook, Excel, Word).
• Exposure to CIMS and Nimbis systems (advantageous).
• Knowledge of statutory and legislative insurance requirements.

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