Branch Supervisor

SGS SA; Sandton; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

SGS SA in Sandton, South Africa, seeks an experienced Operations leader to head the team and assist the Regional Manager in achieving business objectives while ensuring adherence to SGS policies and quality and safety standards. Responsibilities include managing petty cash, revenue updates, planning operations, and supporting auditors and clients.

The role requires strong management experience, planning skills, and a focus on safety and quality within SGS QHSE frameworks.

Qualifications

• 5 years of management experience.
• Scheduling of staff.
• Safety and quality experience.
• Sample preparation and preparation experience.

Responsibilities

• Lead the team and support Regional Manager to meet business objectives and comply with policies.
• Manage site petty cash usage and provide monthly revenue updates.
• Plan, organize and control Operations; ensure manpower, equipment and tools are available.
• Support field auditors, inspectors and HSE & quality coordinator; monitor operational performance.
• Ensure implementation and maintenance of technical and operational procedures and Quality Control and Safety systems.
• Provide liaison and technical support to clients; assist with complaints and proposals.

Skills

Leadership

Team management

Problem solving

Education

Engineering/Chemistry/Statistics

VLC SANAS ISO17025

Health and Safety qualification

Job description

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

Job Description

PRIMARY RESPONSIBILITIES

To lead the team. To support the Regional Manager to achieve business objectives and ensure compliance to the company policies and business guidelines.

SPECIFIC RESPONSIBILITIES

• Manage the petty cash usage at the site
• Provide revenue updates monthly
• To plan, organize and control Operations.
• To support the field auditors, inspectors and HSE & quality coordinator
• Manage and monitor the operational performance of all operations activities.
• Control the implementation and maintenance of technical and operational procedures.
• Control the implementation and maintenance of the Quality Control and Safety systems.
• Ensure that adequate and appropriate manpower resources, equipment and tools are available for total operational efficiency.
• Ensure liaison and technical support to all present and potential clients.
• Assist the Regional Manager with complaints and claim resolution.
• Assist the Regional Manager with technical and sales support as well as proposal co-ordination.
• Adhere to all quality and safety requirements of the SGS management system and country legislation and laws. Perform any other reasonable tasks as assigned by direct manager.
• Efficient planning and organisation of staff within safe operating conditions. This entails minimisation of overtime on site
• Apply Check status process and use the stop work Authority wherever the control of risks is not clearly established and understood.
• Participate and form part of Operational Integrity projects and campaigns.
• Be compliant to all SGS QHSE and HR policies and procedures.
• At all times, comply with SGS Code of Integrity and Professional Conduct.
• The basis upon which the opinion and interpretation is to be made shall be recorded. Opinions and interpretations shall only be made by designated (authorized) staff

Specific Authorities

• Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection, and take action to address the hazard.
• Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.
• Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.

Qualifications

Education

• Tertiary qualification in Engineering/Chemistry/Statistics will be an added advantage
• VLC SANAS ISO17025 Course.
• Health and Safety Qualification will be an added advantage

Experience

• 5 years of management experience.
• Scheduling of staff
• Safety and quality experience
• Sample preparation and, preparation experience.

Additional Information

• Good communication and interpersonal skills
• Languages: Proficiency in English (Read, Speak, Write)
• Ability to problem solve
• Delivering results and meeting divisions expectations
• Adapting and responding to changes

COMPLIANCE & AUTHORITY

• Compliant with all SGS QOH&S and HR policies and procedures
• Granted sufficient authority to achieve the given responsibilities as per relevant SGS Authority policies
• Responsible for the daily safety and health of employees on behalf of SGS upper management and for raising issues with SGS upper management where required
• Keep up to date on SGS inspection policies and procedures. Apply the necessary policy to all inspections to avoid misunderstandings during inspections
• Adhere to all QHSE requirements of the SGS management systems.