Branch Receptionist - ZF Mgcawu

Small Enterprise Development Agency_gov; Noord-Kaap; On-site; ZAR 166,000 - 196,000; Full time

Job summary

A leading agency in South Africa is looking for a Branch Receptionist for a twelve-month fixed-term contract. The successful candidate will provide reception services, welcome visitors, and maintain a professional reception area. Requirements include Matric and relevant work experience in administration and customer service skills.

Qualifications

• 1-2 years relevant work experience.
• Knowledge of switchboard system.
• Knowledge of Seda products and services.

Responsibilities

• Provide switchboard services and administrative support.
• Handle face-to-face inquiries from visitors.
• Coordinate support personnel diaries and office fleet.

Skills

Communication

Problem-Solving

Stakeholder Engagement

Adaptability

Basic Computer Skills

Team Work

Education

Matric (NQF level 4)

Office Administration Certificate

Job description

JOB PROFILE

JOB TITLE Branch Receptionist

DURATION Twelve (12) Months Fixed Term Contract

REPORTING TO Branch Manager

JOB GRADE B2 Minimum Midpoint

TOTAL CTC R166 173 R195 498

NO. OF INCUMBENTS 1

LOCATION Northern Cape: ZF Mgcawu - Upington

MAIN PURPOSE OF THE

JOB

To provide reception services, welcome visitors and maintain the

reception area in a professional manner

KEY PERFORMANCE

AREAS

❖ Provide switch board services by screening incoming calls and

transferring to relevant staff in Provincial Office

❖ Provide reception and administrative services

❖ Handling face-to-face enquiries from visitors

❖ Control inventory relevant to reception area and ensure the

reception area is maintained in a presentable state at all times

❖ Plan and coordinate support personnel diaries.

❖ Coordinate provincial office fleet.

REQUIRED MINIMUM

EDUCATION

❖ Matric (NQF level 4)

❖ Office Administration Certificate as added advantage

REQUIRED WORK

EXPERIENCE

❖ 1-2 year’s relevant work experience

❖ Knowledge of switchboard system

❖ Knowledge of Seda products and services and Seda’s role

within the SMME Sector

CRITICAL COMPETENCIES

❖ Advisory Service

❖ Communication

❖ Stakeholder Engagement

❖ Analytical

❖ Business Acumen

❖ Problem-Solving & Decision-Making

❖ Planning & Organising

❖ Monitoring & Evaluation

❖ Performance Driven

❖ Team Work

❖ Adaptability & Flexibility

❖ Policy Adherence

❖ Negotiation

❖ Basic Computer Skills

❖ Office Management

NB: It is the organisation’s intention to promote equity and representivity in terms of race,

gender and people living with disability as per the set numerical targets contained in the

organizational Employment Equity Plan (EE Plan). To ensure compliance and successful

implementation of the EE Plan, all applicants should indicate their race, gender and

disability status in their curriculum vitae (CV). Previously Disadvantaged Individuals are

encouraged to APPLY.

The appointment of candidates is subject to the verification of all their credentials

(employment history, educational, financial, criminal and any other checks as may be

necessary). Please note that only shortlisted candidates will be contacted, and if you have

not heard from us within three months of submitting your application, please consider it

unsuccessful. Proposed offers will be made from Minimum to Midpoint as advertised.

❖ Only shortlisted candidates will be contacted, and if you have not heard from us

within three months of submitting your application, please consider it unsuccessful.

❖ Foreign qualifications must be accompanied by an evaluation report issued by SAQA. It is

the applicant’s responsibility to have all foreign qualifications evaluated by SAQA and to

provide proof of such evaluation report (only when shortlisted).

❖ Applicants should note that any false information contained in their cv and related

documents could result in disqualification and/or summary dismissal.

❖ Please note that by applying for this position, you give SEDA permission to process your

personal information in compliance with POPI ACT.

To apply, please send your CV to [e-mail] 05 July 2023

Please state the position you are applying for in the subject line.

mailto:[e-mail]