Branch Receptionist Mpumalanga

Small Enterprise Development Agency_gov; Mpumalanga; On-site; ZAR 154,000 - 182,000; Full time

Job summary

A government organization in KwaZulu-Natal seeks a Branch Receptionist to provide reception services, manage calls, and maintain a professional reception area. Candidates must have a Matric certificate, relevant work experience, and good communication skills. This position offers a competitive CTC range of R154,580.00 to R181,859.00, with applications due by 02 November 2022.

Qualifications

• 1-2 years of relevant work experience required.
• Knowledge of switchboard systems essential.
• Understanding of Seda products and services is a plus.

Responsibilities

• Provide switchboard services for incoming calls.
• Manage face-to-face enquiries from visitors.
• Maintain the reception area in a presentable state.
• Coordinate practitioner diaries.

Skills

Advisory Service

Communication

Stakeholder Engagement

Analytical

Business Acumen

Problem-Solving

Planning

Team Work

Education

Matric

Office Administration Certificate

Tools

Basic Computer Skills

Job description

Overview

Job Title: Branch Receptionist

Reporting To: Branch Manager

Job Grade: B2 Minimum Midpoint

Total CTC: R154 580.00 - R181 859.00

No. of incumbents: 1

Main purpose of the job: To provide reception services, welcome visitors/clients and maintain the reception area in a professional manner.

Responsibilities

• Provide switchboard services by screening incoming calls and transferring to relevant staff in Branch Office
• Provide reception, administrative services and handle face-to-face enquiries from visitors
• Control inventory relevant to reception area and ensure the reception area is maintained in a presentable state at all times
• Plan and coordinate practitioner’s diaries

Qualifications

• Matric
• Office Administration Certificate will be an advantage

Experience

• 1-2 year’s relevant work experience
• Knowledge of switchboard system
• Knowledge of Seda products and services and Seda’s role within the SMME Sector

Critical Competencies

• Advisory Service
• Communication
• Stakeholder Engagement
• Analytical
• Business Acumen
• Problem-Solving & Decision-Making
• Planning & Organising
• Monitoring & Evaluation
• Performance Driven
• Team Work
• Adaptability & Flexibility
• Policy Adherence
• Negotiation
• Basic Computer Skills
• Office Management

Diversity & Employment Equity

NB: It is the organization’s intention to promote equity and representivity in terms of race, gender and people living with disability as per the set numerical targets contained in the organizational Employment Equity Plan (EE Plan). To ensure compliance and successful implementation of the EE Plan, all applicants should indicate their race, gender and disability status in their curriculum vitae (CV). Previously Disadvantaged Individuals are encouraged to APPLY

The appointment of candidates is subject to the verification of all their credentials (employment history, educational, financial, criminal and any other checks as may be necessary). Please note that only shortlisted candidates will be contacted, and if you have not heard from us within three months of submitting your application, please consider it unsuccessful. Proposed offers will be made from Minimum to Midpoint as advertised.

Application

To apply, please send your CV to [e-mail]

Please state the position you are applying for in the subject line.

Closing Date: 02 November 2022