Branch Receptionist - Joburg Branch

Small Enterprise Development Agency_gov; Gauteng; On-site; ZAR 177,000 - 210,000; Full time

Job summary

A leading government agency is seeking a Branch Receptionist for a twelve-month fixed-term contract based in Joburg. The position involves providing reception services, managing inquiries, and maintaining the reception area. Candidates should ideally have Matric and experience in reception or office management. This role is essential in ensuring a professional environment for visitors and clients.

Qualifications

• Matric is a required qualification.
• Office Administration Certificate is an advantage.
• 1-2 years relevant work experience is needed.

Responsibilities

• Provide reception services and welcome visitors/clients.
• Manage switchboard services and handle inquiries.
• Control inventory relevant to reception area.

Skills

Communication

Stakeholder Engagement

Problem-Solving

Basic Computer Skills

Office Management

Education

Matric

Office Administration Certificate

Job description

JOB PROFILE

JOB TITLE Branch Receptionist

DURATION Twelve (12) Months Fixed Term Contract

REPORTING TO Branch Manager

JOB GRADE B2 Minimum Midpoint

CTC R 177 806.00 R 209 183.00

NO. OF INCUMBENTS 1

LOCATION Joburg Branch

MAIN PURPOSE OF THE

JOB

To provide reception services, welcome visitors/clients and

maintain the reception area in a professional manner.

KEY PERFORMANCE

AREAS

❖ Provide switch board services by screening incoming calls and

transferring to relevant staff in Branch Office

❖ Provide reception, administrative services and handle face

to-face enquiries from visitors

❖ Control inventory relevant to reception area and ensure the

reception area is maintained in a presentable state at all

times

❖ Plan and coordinate practitioner’s diaries

REQUIRED MINIMUM

QUALIFICATION

❖ Matric

❖ Office Administration Certificate will be an advantage

REQUIRED WORK

EXPERIENCE

❖ 1-2 year’s relevant work experience

❖ Knowledge of switchboard system

❖ Knowledge of Seda products and services and Seda’s role

within the SMME Sector

CRITICAL COMPETENCIES

❖ Advisory Service

❖ Communication

❖ Stakeholder Engagement

❖ Analytical

❖ Business Acumen

❖ Problem-Solving & Decision-Making

❖ Planning & Organising

❖ Monitoring & Evaluation

❖ Performance Driven

❖ Team Work

❖ Adaptability & Flexibility

❖ Policy Adherence

❖ Negotiation

❖ Basic Computer Skills

❖ Office Management

NB: It is the organization’s intention to promote equity and representivity in terms of race,

gender and people living with disability as per the set numerical targets contained in the

organizational Employment Equity Plan (EE Plan). Previously Disadvantaged Individuals are

encouraged to Apply.

The appointment of candidates is subject to the verification of all their credentials

(employment history, educational, financial, criminal and any other checks as may be

necessary). Only shortlisted candidates will be contacted, and if you have not heard from

us within three months of submitting your application, please consider it unsuccessful.

Proposed offers will be made from Minimum to Midpoint as advertised.

❖ Foreign qualifications must be accompanied by an evaluation report issued by SAQA. It is

the applicant’s responsibility to have all foreign qualifications evaluated by SAQA and to

provide proof of such evaluation report (only when shortlisted).

❖ Applicants should note that any false information contained in their cv and related

documents could result in disqualification and/or summary dismissal.

❖ Please note that by applying for this position, you give SEDA permission to process your

personal information in compliance with POPI ACT.

To apply, please send your CV to [e-mail]

Please state the position you are applying for in the subject line. Closing Date: 05 July 2024

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