BRANCH MANAGER – Ceres, Western Cape

De Jagers; Ceres; On-site; ZAR 300,000 - 420,000; Full time

Job summary

De Jagers in Ceres, Western Cape seeks a Branch Manager to lead daily retail operations, drive sales of a diverse clothing range, and manage a team of sales assistants.

You will liaise with distribution, head office, buyers, ensure excellent customer experience, stock replenishment, merchandising standards, and maintain a tidy store.

Qualifications

• Experience in clothing retail and proven ability to effectively manage team members.
• Strong customer service ethos with focus on client experience.
• Fluency in Afrikaans and English is required.

Responsibilities

• Sell and oversee the sales of a diverse range of clothing.
• Plan and control operational requirements within a retail environment.
• Manage, train and develop a team of sales assistants.
• Be the liaison between the shop and other departments (distribution centre, head office, buyers).
• Ensure exceptional customer experience.
• Oversee stock replenishment, stock control and merchandising standards.
• Maintain shop housekeeping.
• Create a friendly and welcoming environment for clients and staff.

Skills

Retail management

Team leadership

Customer service

Bilingual Afrikaans/English

Training & development

Education

Matric or equivalent

Tools

IQ Retail

Job description

BRANCH MANAGER

Ceres, Western Cape

RESPONSIBILITIES OF THE ROLE

• Sell and oversee the sales of a diverse range of clothing
• Effectively plan and control the operational requirements within a retail environment
• Manage, train and develop a team of sales assistants.
• Be the liaison person between your shop and colleagues within other departments (such as the distribution centre, head office, buyer etc),
• Ensure exceptional customer experience
• Be accountable for the replenishment of stock, stock control and merchandising standards within your shop.
• Ensure the upkeep of housekeeping within your shop
• Ensure a friendly and welcoming environment, for clients and co-workers.

REQUIREMENTS

• Confidence combined with humility
• Passion for retail, creativity and up to date with fashion trends
• Experience in the clothing retail environment and proven ability to effectively manage team members
• Ability to train and develop team members (think customer experience and product knowledge
• Minimal: Matric or similar qualification
• Fluency in: Afrikaans and Engels
• Intermediate computer skills
• Working knowledge of IQ retail operating system is not a must, but will count in your favour
• Clear criminal record

TAKBESTUURDER

Ceres, Wes-Kaap

VERANTWOORDELIKHEDE VAN DIE ROL

• Verkoop self en oorsien die verkoop van ‘n wye verskeidenheid van klere
• Beplan effektief en bestuur die operasionele vereistes van ‘n handelsomgewing
• Bestuur, lei op en ontwikkel die verkoopsspanlede
• Wees die skakelpersoon tusssen jou winkel, en kollegas in ander departemente (soos in hoofkantoor, distribusie, aankope ens.)
• Verseker uitmuntende klantediens
• Neem verantwoordelikheid om ‘n skoon en netjiese winkel te handhaaf
• Skep en verseker ‘n vriendelike en welkome omgewing, vir klante en werknemers.

VEREISTES

• Selfversekerheid gekombineer met nederigheid
• Passie vir kleinhandel, kreatiwiteit en op datum met modeneigings
• Ondervinding in mode handel en bewysbare ondervinding om ‘n span effektief te bestuur
• Vermoëns om ‘n verkoopsspan op te lei en te ontwikkel (dink aan klante diens en produkkennis)
• Minimum: Matriek of soortgelyk
• Vlot in: Afrikaans en Engels
• Intermediêre rekenaarvaardighede
• Bewysbare kennis van IQ se bedryfstelsel is nie ‘n vereiste nie, maar sal in jou guns tel
• Geen kriminele rekord

.