Branch Manager - Bloemfontein

Fidelity Services Group; Bloemfontein; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A leading security service provider is seeking a Branch Manager in Bloemfontein. The role involves overseeing operations, financial management, and ensuring compliance with standards in the security industry. Candidates must have a Matric certificate and PSIRA accreditation along with extensive experience. Successful applicants will demonstrate strong leadership and interpersonal skills while managing client relationships effectively.

Qualifications

• At least 5 years’ experience in the Security Industry.
• Working knowledge of ISO 9001:2008 Quality Management.
• Own reliable transport and valid Driver’s License required.

Responsibilities

• Overall management of the Branch, including operations, financial management, and HR.
• Conducting risk audits and ensuring operational compliance.
• Training and development of staff.

Skills

Leadership

Interpersonal Communication

Planning

Organizational Skills

Client Liaison

Computer Literacy

Education

Matric certificate

PSIRA Grade A / B registration

Tools

Microsoft Programs

Job description

Job Location : Free State, Bloemfontein Deadline : June 27, 2025 Quick Recommended Links

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Key Performance Areas : (Not totally inclusive)

• Overall management of the Branch which includes the following key functions, Operations, Financial Management, Transport, Human Resources, Industrial Relations, Client Portfolios, Contractual agreements etc.
• Management of Operations / Site Managers and Supervisors to ensure that all personnel matters are dealt with promptly.
• Risk Audits / Risk Assessments, Implementation of client SOP’s.
• Attending to daily / weekly / monthly meetings with Clients as stipulated and when required.
• Attending daily / weekly, / monthly Management meetings as required.
• Quarterly appraisal of Senior Operations and Administrative tasks.
• Training and development of staff.
• Succession planning of staff.
• Assisting with the preparation of the annual budget and ensuring that all managers maintain and adhere to set budgets.
• Asset control.
• Responsible for staff, duty rosters and training
• Ensuring that due process is followed regarding the submission of quotations for purchases or repairs.
• Ensuring that all operations comply with the standards and procedures required by the quality management system.
• Submission of monthly and quarterly reports as required by Management.
• Risk assessments on Client premises.
• Ensuring that contractual requirements are met as stipulated by the Client.
• Maintaining good relations between Fidelity Security Services Group and the Client about security services rendered.
• Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
• Ensuring that Security staff always maintains required performance.
• Dealing with all required administration matters.
• Liaising daily on various operational issues.

Qualifications, experience, and other competencies required :

• Matric certificate, PSIRA Grade A / B registration and accreditation.
• At least 5 years’ experience in the Security Industry.
• Working knowledge of ISO 9001 : 2008 Quality Management and its requirements.
• Administration, interpersonal communication, and client liaison skills are required.
• Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential.
• Computer literacy on Microsoft Programs.
• Experience in Financial Management / Budgets.
• Experience in managing a fleet of vehicles.
• Assertive / Goal driven / Self motivator / passion for the business.
• Computer literacy on Microsoft Programs.
• Own reliable transport and valid Driver’s License is required.