Branch Manager

Atlas Finance; Richmond; On-site; ZAR 180,000 - 280,000; Full time

Job summary

Atlas Finance in KwaZulu-Natal, Richmond seeks a frontline micro lending assistant to promote credit loans and assist customers while meeting monthly sales targets. You will manage collections procedures and maintain accurate records, ensuring friendly, professional service to every customer.

The role requires Grade 12 and a Micro Lending Frontline Service certificate, with at least 2 years in micro finance and strong mathematical literacy.

Qualifications

• Grade 12 or equivalent required.
• Certificate/Diploma in Micro Lending Frontline Service (NQF L3) required.
• 2 years’ experience in micro finance industry preferred.
• Mathematical literacy essential.

Responsibilities

• Meets monthly loan application sales targets by promoting credit loans and assisting customers.
• Meets monthly collections targets by following company procedures for collections and following up with customers.
• Accurately updates and maintains records and branch housekeeping in a tidy and timely manner.
• Provide professional and friendly service to all internal and external customers at all times.

Skills

Customer service

Sales skills

Record keeping

Client follow-up

Education

Grade 12

Certificate/Diploma in Micro Lending Frontline Service (NQF L3)

Job description

Preference will be given to equity candidates:

Gender & Group

Job purpose:

To promote, assist and enable clients to apply for credit loans, ensuring that these loan applications meet with all credit granting Regulatory and Policy compliance.

Key Accountable Responsibilities:

• Meets monthly set Loan application Sales targets by promoting Credit Loans and assisting customers.
• Meets monthly set Collections targets, by actioning company procedures and instructions for collections, and following up on collections of customers loan instalments.
• Accurately updates and maintains records, and branch housekeeping standards in a tidy and timely manner.
• Provide a professional and friendly service to all internal and external customers at all times

Competency and qualification requirements:

• Minimum: Grade 12
• Certificate/Diploma in Micro Lending Frontline Service (NQF L3)
• 2 years’ experience Micro finance industry
• Mathematical Literacy