Branch Consultant / Financial Advisor - Lusikisiki

MMS Holdings Inc.; Oos-Kaap; Remote; ZAR 180,000 - 300,000; Full time

Job summary

Join a dynamic retail environment as a Cosmetic Manager, where you will lead a team to deliver exceptional customer service and manage cosmetic products effectively. This role involves overseeing staff, ensuring high standards of merchandising, and maintaining a thorough understanding of market trends. The ideal candidate will bring at least three years of experience in the cosmetics or beauty sector, along with strong leadership skills and a passion for customer satisfaction. This opportunity offers a chance to work in a vibrant store, making a significant impact on the beauty experience for customers while enjoying a supportive and engaging workplace.

Benefits

Medical Aid

Provident Fund

Staff Account

Qualifications

• 3+ years in cosmetics or beauty retail experience required.
• Strong command of English and excellent customer service skills essential.

Responsibilities

• Manage cosmetic staff and ensure excellent customer service.
• Oversee stock control and manage customer feedback effectively.

Skills

Customer Service

Teamwork

Stock Management

Communication Skills

Sales Target Understanding

Education

Grade 12 / Matric

Tools

MS Office

SAP

Qlikview

Job description

Dis-Chem Pharmacies requires a Cosmetic Manager for their Mthatha new store.

To manage the cosmetic and beauty categories within the store.

Oversee effective promoting and selling of Dis-Chem cosmetic and beauty products through excellent and consistent customer service.

Ensure staff is on the floor to assist customers.

Minimum Requirements:

1. Grade 12 / Matric
2. A minimum of 3 years' cosmetics or beauty experience within a retail environment
3. Previous supervision and / or management of a staff complement of around 7
4. Computer literate – MS Office
5. Willing and able to work retail hours

Advantageous:

1. SAP experience
2. Qlikview experience

Job Description:

1. Direct and support sales staff under the guidance of the Store Manager and in accordance with the Dis-Chem policies, procedures, and retail working.
2. Ensure Cosmetic Consultants are allocated to the right and relevant cosmetic and beauty sections.
3. Ensure staff receives relevant training, and manage and encourage feedback.
4. Ensure the store is adequately staffed at all times.
5. Be accountable and manage stock control through effective planning and ordering of stock in collaboration with Dis-Chem's warehouse.
6. Manage and address customer compliments and complaints.
7. Escalate serious and unresolved customer complaints to Store Manager or Regional Cosmetic Manager.
8. Maintain merchandising and displays, ensuring a high standard of cleanliness.
9. Ensure monthly promotions are carried out to achieve department goals.
10. Keep up to date with in-depth knowledge regarding products, brands, and market trends.

Competencies:

Essential:

1. Strong command of the English Language (written and oral).
2. Be a team player.
3. Provide excellent customer service.
4. Understand stock reports and sales (target and commission calculations).

Advantageous:

1. Training, development, and performance management of staff.
2. Bilingual.

Special Conditions of Employment:

1. Willing and able to work retail hours.
2. Valid driver's license and own reliable transport.
3. South African citizen.
4. Clear credit and criminal records.

Remuneration and Benefits:

1. Market-related salary.
2. Medical aid.
3. Provident fund.
4. Staff account.

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED.

IF YOU HAVEN'T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer.

Dis-Chem's approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy.

Dis-Chem actively supports the recruitment of People with Disabilities.