Branch Administrator - White River

Architectural Services; White River; On-site; ZAR 12 000 - 24 000; Full time

Job summary

An established industry player is seeking a Branch Administrator to manage customer interactions and support sales and technical teams. In this dynamic role, you will handle inbound calls, assist visitors, and perform various administrative tasks. The ideal candidate will have a Grade 12 qualification and at least two years of administration experience. This position offers an excellent opportunity to grow within a supportive environment that values the development of its employees. If you are passionate about customer service and administration, we encourage you to apply.

Qualifications

• Minimum Grade 12 qualification is required.
• At least 2 years of administration experience is necessary.

Responsibilities

• Attend to visitors and client inquiries, answer calls promptly.
• Assist with general administrative duties and support technical inquiries.

Skills

Administrative Skills

Customer Service

Computer Literacy

Education

Grade 12

Tools

Excel

MS Word

Outlook

Job description

Vacancy: Branch Administrator

Reporting to: Branch Manager

Main Purpose of the Job:

Answer inbound calls on switchboard; attend to visitors at front reception; assist with administrative duties; follow through on client queries; support sales and technical teams as needed.

Qualifications and Experience:

• Minimum Grade 12
• Minimum 2 years of administration experience
• Computer literacy (Excel, MS Word, Outlook)

Responsibilities and Duties:

1. Customer Interaction: Attend to visitors and client inquiries, answer calls promptly, assist with follow-up on queries.
2. Technical Support & Sales Support: Receive and check contracts, submit contracts for processing, resolve rejected contracts, distribute faxes, file sales documents, assist technicians with queries, book technicians, and support technical inquiries.
3. Administrative Tasks: Assist with general administrative duties, capture feedback, handle switchboard operations, and perform ad-hoc duties as needed.

We reserve the right not to make an appointment to any advertised position. Preference is given to existing employees, and selection is based on merit. We encourage and support Historically Disadvantaged Candidates and Black Female Candidates to apply.

Fidelity Services Group (Pty) Ltd supports fair practice and ethical business conduct, emphasizing the continuous development of our human capital.

If you are not contacted within 10 working days of the closing date, please consider your application unsuccessful.