Branch Administrator - White River

Vacancy: Branch Administrator

Reporting to: Branch Manager

Main purpose of the job: Answer inbound calls on switchboard; attend to visitors at front reception; assist with administrative duties; follow through on client queries; sales and technical team as and when needed.

Qualifications And Experience:

1. Minimum Grade 12
2. Minimum 2 years Administration Experience
3. Computer Literacy (Excel, MS Word, Outlook)

Responsibilities And Duties:

1. Sales Support
2. Receive contracts
3. Check contracts to ensure that they have been completed correctly
4. Submit contracts to Cape Town office for processing
5. Receive, resolve and resubmit rejected contracts
6. Assist with other Sales related Administration as and when needed
7. Distribute faxes received to the Sales Consultants
8. Filing all sales admin documents
9. Answer all calls received timeously
10. Assist with other Ad-hoc duties as and when required
11. Assist with capturing feedback
12. Answering Switchboard and direct calls
13. Customer liaison and telephonic enquiries
14. Attend to visitors and job applicants calling at the office
15. Assist and follow up on all queries received point to point
16. Booking of technicians when required
17. Assists technicians with queries and looking up details
18. Assists technicians by putting them on test
19. Assist clients with general technical queries

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.