Branch Administrator / Coordinator (Johannesburg)

Scribante Labour Consultants; Johannesburg; On-site; ZAR 250,000 - 450,000; Full time

Job summary

An established industry player is seeking a Unit Operations Coordinator to oversee unit operations and client activities. This role involves managing employee contracts, payroll submissions, and recruitment processes while ensuring compliance with client requirements. The ideal candidate will possess strong administrative skills, a keen eye for detail, and the ability to engage effectively with clients and employees. Join a dynamic team where your contributions will directly impact operational success and client satisfaction. If you are passionate about HR and operations, this is an exciting opportunity to make a difference in a thriving environment.

Qualifications

• Matric required; HR/Business degree or diploma is advantageous.
• Competent in MS Office, especially Excel, and web-based tools.

Responsibilities

• Coordinate client contracts, payroll submissions, and recruitment processes.
• Ensure compliance with client requirements and manage stock levels.

Skills

Administration Skills

Client Management

Payroll Management

Recruitment Skills

Communication Skills

Problem-Solving Skills

Time Management

Education

Matric

HR/Business Studies Degree or Diploma

Additional Certifications

Tools

MS Office

Web-Based Tools

Job description

Job Title : Unit Operations Coordinator

Co-ordinate all unit operational and client activities by ensuring all deliverables are achieved.

Responsibilities:

1. Administration: Vet all new and existing employee contracts ensuring contracts have been correctly allocated to client contract period and/or reason/project/seasonal. Thorough administration and communication of end of contracts.
2. Client: Administrate Client contracts, SOPs, and SLA agreements. Ensure all client contracts are up to date and in place. Ensure all client contractual requirements are adhered to.
3. Payroll: Responsible for all branch and/or designated client payroll submissions. Capturing and submission of timesheets for designated client/site allocations. Collating and submission of employee pay queries and feedback to contractee/employees. Assist with bargaining council returns. Act as a link between Payroll department and Unit. Assist in the administration of IODs as per COIDA requirement. Prepare and submit daily/weekly/monthly Util, Pool, Head Count reports.
4. Creditors: Submit quotations, invoices, etc. to head office for payment. Order and manage stock levels of PPE, stationery, etc. Submit monthly stock take reports to head office. Ensure compliance and payroll processes are adhered to as per Payroll Manager and company requirements.
5. Recruitment & HR Related Tasks: Responsible for all end-to-end recruitment. Conduct bulk recruitment and ensure a constant supply of candidates to be ready for placements. Ensure temp placement targets are met and orders are filled. Source, reference check, interview all pool applicants. Schedule MIE and driver testing for qualified candidates. Complete full signup pack with Personal Particulars and add to Pool List. Open and maintain contract staff files. Submit updated Pool List with Util Report weekly to Ops Co-Ord's. Monitor and manage Compliance Reports for each site.
6. Client Engagement: Co-ordination of Client Management/Service Delivery Meetings. Co-ordinate and attend monthly client management, interdepartmental and service delivery meetings. Assist in the preparations of agendas, minute taking and ensure follow-up and service deliverables have been met. Ensure distribution of minutes to relevant client stakeholders and company head office senior manager (SLC).
7. Client Sales and Extension: Assist in procuring new clients and developing existing client base. Assist in sourcing new clients via telesales, cold calling, and alternative sourcing strategies. Develop existing client base and assist in procuring new clients. Co-ordinate meetings as required between client operations and employees on site. Act as a point of contact to build influential client/employee and candidate relationships.
8. Operations: Assist operations with employee collection and drop off points – co-ordination, site allocation and placement. Assist in co-ordinating and ensuring due diligence is conducted before placement of staff on site based on client and company requirements and expectations (i.e., license checks, PPE, Breathalyser assessments, Health & Safety requirements and any other justifiable pre-screening requirements as instructed by Client and Company Management). Induction of employees as per company and client requirement. Make sure all sites have the necessary statute – i.e., DOL wall charts. Make sure all sites have disciplinary codes and procedures displayed. Assist towards company recruitment drive and branding strategies. Constantly train staff with policies and procedures and personal growth needs to fulfil job requirements. Undertake any additional duties, in relation to job function, as required by HR Business Partner and Ops & HR Director.

Desired Experience & Qualification:

1. Matric.
2. HR/Business studies related degree or diploma (advantageous).
3. Additional studies and certifications.
4. Driver's License and must have own transport.
5. Competent in MS Office (strong Excel).
6. Efficient user of web-based tools and career portals.
7. High level of accountability.