Branch Administrator

AB Volvo; Cape Town; On-site; ZAR 150,000 - 250,000; Full time

Job summary

A leading company in the transport sector is seeking a dedicated administrative professional to manage various functions including HR, finance, and customer service. The role requires strong communication skills and a relevant qualification, with an emphasis on self-motivation and attention to detail. This opportunity offers a chance to contribute to sustainable transport solutions in a dynamic team environment.

Qualifications

• 3 years Branch Administration experience required.
• Good communication and writing skills necessary.
• Self-motivated and able to work without direct supervision.

Responsibilities

• Responsible for administration functions including HR and finance.
• Building and maintaining customer database and addressing account queries.
• Assisting in generating orders for suppliers and liaising with finance department.

Skills

Communication

Customer Service

Self-motivation

Education

Matric or Grade 12

Secretarial or Administration Qualification

Job description

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Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

The main purpose of the role is to be responsible for the administration function within the sub-branch which includes Parts, Workshop admin, Finance, HR and other related administrative functions.

Reporting: This position reports to the Branch Manager.

Job Objectives:

Debtors

• Record Keeping.
• Latest information recorded.
• Build and maintain customer database\Keep records of all communications.
• All documents filed and kept in accordance with Volvo directives and procedures.
• Attention on Key Accounts – follow up on all queries.
• Ensuring payments are receipted timeously.

HR

• All communication to be handed to staff.
• Up to date with the status of each item and all relevant branch staff informed.
• Recording of leave on the ESS system.
• Assist with the Input overtime/leave on kronos.

Finance

• Assist to Generate orders for Suppliers.
• Advise finance department of payments received.
• Allocate receipts to cash accounts.
• Ensure all payments received are filed accordingly.
• Liaise with cashier-cash outstanding report to be balanced daily.

Aftermarket administration

• Ensure that deposit slips and daily schedules balance and are forwarded to Head Office on daily basis.
• Queries are promptly solved/referred to Head Office.
• Ensure that all documentation are sent to Head Office with necessary authorizations.
• Payment to be made immediately on any cash sales.
• Ensure Aftermarket Manager approves any credits.
• Assist sales executives with administration ie. Release notes followed up.
• Ensure paperwork is up to standard as per Volvo requirements.

Customer Focus

• Take action to resolve customer account queries.
• Take action to meet customer needs.
• Take action to address customer concerns.

Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:

Education & Work Experience Requirements:

• Matric or Grade 12.
• Secretarial or Administration Qualification advantage.
• 3 years Branch Administration experience.
• Leadership.
• Understanding of diverse cultures.
• Good communication and writing skills.
• Basic figure and calculation skills.
• Telephone and excellent customer skills.
• Self-motivated and work without direct supervision.

Short listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.

Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer. We encourage people with disability to apply.

Application Closing Date: 17 July 2025.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.

Job Category: Administrative & Business Support

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.