Branch Administrator

Volvo Trucks; Brakpan; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading global transport company is seeking an Administration Coordinator in Brakpan. This role involves managing branch admin tasks across Parts, Workshop, Finance, and HR, requiring at least 3 years of experience. Ideal candidates will possess strong leadership qualities, communication skills, and a commitment to customer service within a diverse environment. The role offers an opportunity to contribute to a sustainable transport future.

Qualifications

• At least 3 years of branch administration experience.
• Experience in handling customer account queries.

Responsibilities

• Manage the administration function within the sub-branch.
• Maintain customer databases and documentation.
• Assist HR with staff communication and leave management.
• Support finance with payment processes and report balancing.
• Resolve customer account queries efficiently.

Skills

Leadership qualities

Good communication and writing skills

Basic numerical and calculation skills

Computer literacy

Excellent customer service skills

Self-motivated, able to work independently

Education

Matric or Grade 12

Administration qualification

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What You Will Do

The main purpose of the job is the administration function within the sub-branch, which includes Parts, Workshop admin, Finance, HR, and other related administrative functions.

Reporting: This role reports to Branch Manager.

Job Objectives

Debtors

• Record Keeping
• Maintain up-to-date customer information and build a customer database
• Keep records of all communications
• File all documents according to Volvo directives and procedures
• Follow up on queries from Key Accounts
• Ensure payments are receipted promptly
• Attend monthly debtors meetings

Human Resources

• Handle all communication to staff
• Keep the status of each item updated and inform relevant staff
• Record leave on the ESS system
• Assist with inputting overtime/leave on Kronos
• Approve overtime and print timecards
• Assist HRBP with ad hoc requests

Finance

• Assist in generating orders for suppliers
• Notify finance of payments received
• Allocate receipts to cash accounts
• File all payments received
• Coordinate with cashier to balance cash reports daily

Aftermarket Administration

• Balance deposit slips and daily schedules, forward to Head Office daily
• Resolve queries promptly or refer to Head Office
• Send all documentation to Head Office with necessary authorizations
• Make payments immediately on cash sales
• Obtain approval from Aftermarket Manager for credits

Customer Focus

• Resolve customer account queries
• Meet customer needs
• Address customer concerns

Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:

Qualifications & Experience

• Matric or Grade 12
• Administration qualification is advantageous
• At least 3 years of branch administration experience

Key Competencies

• Leadership qualities
• Understanding of diverse cultures
• Good communication and writing skills
• Basic numerical and calculation skills
• Computer literacy
• Excellent customer service skills
• Self-motivated, able to work independently

Shortlisted candidates must complete and sign personal verification, consent, and indemnity declarations for reference, criminal, credit, qualification, vetting checks, and other necessary verifications.

Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer. We encourage people with disabilities to apply.

Application Closing Date: 15 August 2025.

We do not accept applications via mail to protect your data privacy.

Who We Are And What We Believe In

We are committed to shaping the future of efficient, safe, and sustainable transport solutions. Joining Volvo Group offers you the opportunity to work with talented and innovative colleagues to leave a positive impact on society. We are a global team of nearly 100,000 people united by a culture of care, inclusiveness, and empowerment.

At Volvo Trucks, we lead the way towards a sustainable transport industry, with nearly a century of innovation dedicated to making life easier, better, and safer. We embrace curiosity, passion, and change to stay ahead. Join us, and together we can move the world we want to live in.