Bookseller (195 Hour),Shop 28B Waterstone Village Shopping Centre, Somerset West, Western Cape

Bargain Books; Somerset West; On-site; ZAR 50 000 - 200 000; Full time

Job summary

Join a dynamic team at a leading book retailer as a Bookseller! This role offers the chance to engage with customers, enhance your book knowledge, and develop sales skills in a vibrant environment. You'll be responsible for providing excellent customer service, managing stock, and creating attractive displays. Ideal for individuals who are passionate about books and eager to learn, this position provides a foundation for a rewarding career in retail. With a supportive team and opportunities for growth, your journey in the world of books starts here!

Benefits

Book Discount

Incentivized Targets

Group Retirement Annuity

Medical Insurance

Employee Birthday Gift

Qualifications

• Energetic and well-presented individual with a matric qualification.
• Retail or sales experience preferred, with a passion for books.

Responsibilities

• Assist customers with a friendly attitude and upsell products.
• Maintain store cleanliness and attractive merchandising.

Skills

Customer Service

Sales Skills

Communication Skills

Book Knowledge

Team Player

Education

Matric Qualification

Degree in English Literature

Marketing Qualification

Tools

Cash Register

Lookup Systems

Job description

VACANCY NOTICE

POSITION: Bookseller (195 Hour)

REPORTING TO: Store Manager

STORE: Shop 28B Waterstone Village Shopping Centre, Somerset West, Western Cape

Our philosophy is to provide our customers with choice and value.

Bargain Books is one of the biggest book retailers in South Africa, with over 80 stores and growing rapidly. We are the winner of the best bookseller award in 2019, 2018, 2017, 2014, 2013, and 2011.

We believe in hard work and entrepreneurial thinking within a dynamic, sales and service-oriented environment. We aim to provide our customers with superior service and value for money through our passion for books and people.

Purpose of the job:

As a bookseller, you will receive and unpack stock, categorize books, and merchandise stock for the customer. You will focus on customer service, ensuring the customer receives excellent service by meeting their needs. Building your book knowledge daily will help you establish strong relationships with customers and increase sales.

Main Responsibilities

1. Customer Service: Offer assistance to every customer entering the store with a friendly and positive attitude.
2. Housekeeping: Keep the store clean and tidy.
3. Merchandising: Ensure all window and in-store displays are attractive and updated every two weeks. Check that bestsellers are in stock and on display.
4. Stock Management: Assist the manager in measuring and controlling shrinkage.
5. Security: Be alert and aware of shoplifters or non-shoppers.
6. Book Knowledge: Continuously build your knowledge of the books in the store.
7. Sales and Upselling: Develop relationships with potential customers, upsell, cross-sell, promote offers, and recommend alternative or related books and products.
8. Sourcing and Ordering: Use lookup systems to source and order books for customers.
9. Admin and Control: Handle cash-ups, credit card checks, wage payouts, shortage reports, supplier payouts, attendance, email communication, gift vouchers, etc.

Qualifications:

We seek an energetic, well-presented, and physically fit individual. A minimum of a matric qualification is required, preferably with retail or sales experience. Candidates with a marketing qualification, degree in English Literature, Communications, Journalism, or related fields are encouraged to apply.

This role offers an opportunity to gain skills in merchandising, promotions, sales techniques, and industry knowledge, setting a foundation for your future career.

Desired Attributes:

• Fully bilingual
• Neat and well-presented
• Excellent communication skills
• Positive and friendly attitude
• Knowledge of books and willingness to learn
• Sales skills
• High computer literacy
• Physically strong and fit
• Ability to work under pressure
• Good follow-through and commitment
• Team player with commitment and support
• Willing to work long hours and alternate weekends

Benefits:

• Book Discount
• Incentivized targets
• Group Retirement Annuity
• Medical Insurance
• Employee Birthday Gift

Applications and CVs should be addressed to Nicole Judd, Recruiter – [e-mail]

With “SOMERSET 195 HOUR CONTRACT BOOKSELLER” in the subject line.

Closing date: 13 May 2025

NB: Only successful candidates will be interviewed. If you do not hear from us after the closing date, please consider your application unsuccessful.

Preference will be given to candidates who will add to the diversity of our organization.