Bobbi Brown - Make-Up Artist - Edgars Sandton , Gauteng - 40 Hours - Full -Time - Permanent

Bobbi Brown Cosmetics; Johannesburg; On-site; ZAR 120,000 - 240,000; Full time

Job summary

An established industry player in luxury cosmetics is seeking passionate individuals to deliver exceptional customer experiences. In this role, you will engage with clients, providing personalized service and expert makeup applications tailored to their preferences. You'll be part of a dynamic team that actively participates in events and product launches, ensuring a high standard of service and cleanliness. This is a fantastic opportunity for those looking to grow in the beauty industry while making a significant impact on customer satisfaction and sales performance. Join a vibrant environment where your skills and creativity can shine!

Qualifications

• Experience in luxury beauty or retail cosmetics is essential.
• Skilled makeup artist or skincare specialist required.

Responsibilities

• Provide personalized service to customers and achieve sales targets.
• Assist customers with product selection and perform makeup applications.
• Maintain cleanliness and organization of the workspace and stock.

Skills

Customer Service

Communication Skills

Makeup Application

Sales Skills

Education

Grade 12

Job description

• Achieve all Brands key performance indicators and targets
• Provides high touch service to all customers at all times to deliver personalized service dependent on customer’s needs across all generations and all ethnicities.
• Achieves the brand expectation for appointment and bookings.

Responsibilities:

• Create ways to achieve sell through targets
• Provide welcoming, personal, professional service to all customers at all times.
• Demonstrate effective communication skills, listen to the customer, ask questions, investigate preferences and make the experience interactive.
• Assist customers with product and services selection and information.
• Perform professional and appropriate makeup applications to achieve the look the customer desires.
• Obtain customer data for CRM system or other client list as required.
• Keep informed about products, company information and store information.
• Actively participate in events and new product launches and ensure 100% sell through within 6 weeks.
• Actively participate in training sessions and partnered store mandatory training sessions.
• Inform customers timeously about promotions and events.
• Ensure personal hygiene levels are at a high standard.
• Ensure counters, shelves and cupboards are kept clean and dust free at all times.
• Ensure discontinued stock is removed.
• Ensure cleaning tools are stocked and in good condition.
• Ensure display is per merchandising guideline.
• Assist in Inventory Management.
• Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day.
• Communicate low on stock and out of stocks to the Retail Manager.
• Assist in the proper rotation of stock.
• Ensure provision in Retek system.
• Ensure all testers are clean and in good condition.
• Maintain work environment.
• Maintain proper placement and condition of merchandise on counter, in stock rooms and all stock holding areas.
• Inform management of any store maintenance or Health and Safety issues which might lead to accidents.
• Administrative Assistance Activities.
• Adhere to proper security procedures regarding handling of cash and assets.
• Weekly top SKU counts.
• Consolidate sales records weekly and then monthly as per required standard.

Qualifications:

• Grade 12
• Experience in the luxury beauty industry / Retail Cosmetics Experience
• Skilled Make-up Artist or Skincare Specialist