Betting Clerk - George

Hollywoodbets; George; On-site; ZAR 50,000 - 200,000; Full time

Job summary

Join a leading betting company as a Betting Clerk in George, where you'll manage branch operations, engage with customers, and ensure compliance in a dynamic environment. Ideal candidates will have strong customer service skills, attention to detail, and an understanding of betting procedures. Pursue your career with Hollywoodbets and be part of our exciting growth journey.

Qualifications

• Understanding of betting procedures and types.
• Good business and financial management skills.
• Excellent people management skills.

Responsibilities

• Manage branch operations, including taking bets and processing payouts.
• Ensure compliance with internal policies and provide excellent customer service.
• Conduct cash management and accuracy checks.

Skills

Customer service experience

Attention to detail

Problem-solving abilities

Results-oriented attitude

Education

Diploma/Degree (advantageous)

Job description

Job title : Betting Clerk - George

Job Location : Western Cape, George

Deadline : June 23, 2025

Job Description

• Join the Hollywoodbets Purple Team and be part of South Africa’s successful story. From Durban to across Africa and the UK, Hollywoodbets is expanding. Be part of our growth and reach for the stars with us.
• We are looking for a Betting Clerk based in George, Western Cape. Do you have what it takes to be our newest Purple Star?
• The successful candidate will manage branch operations, including taking customer bets, increasing stakes, managing cash, processing payouts, providing customer service, and ensuring compliance.

With Hollywoodbets You Will

• Innovate and create with a team committed to achieving goals.
• Embrace challenges in a vibrant, fast-paced industry.
• Grow with our development programs and culture that support career advancement.

A Bonus To Have

• Diploma/Degree (advantageous)
• 1-2 Years of experience in the gambling industry (advantageous)

Responsibilities

Branch Growth

• Update betting boards promptly.
• Maintain memos, card changes, results, and scratches during the day.
• Know all betting rules, odds, and payouts.
• Be aware of confirmation limits; consult the BSC and Events Office before laying bets over the limit.
• Inform team leaders or the betting manager of large bets that do not require confirmation.

Sales Administration

• Manage cash according to procedures, minimizing risks of theft or fraud.
• Remain alert to attempts at fraud.

Cash Management

• Ensure accurate float at shift start.
• Conduct interim checks with the team leader.
• Report and settle shortages immediately, with shortages under R250 paid back on the same day.
• Record shortages and overs on the reconciliation.

Branch Appearance

• Keep the branch neat and tidy.
• Maintain workstations in good condition.
• Report equipment issues promptly.

Customer Service

• Provide friendly, helpful, and courteous service.
• Address complaints proactively and provide positive feedback.
• Build strong relationships with regular customers.
• Promote a customer-centric culture with a "service with a smile" attitude.

Compliance

• Follow internal control policies and ethics.
• Report fraudulent activities.
• Wear the correct Hollywood uniform when on duty.
• No credit bets or bets taken outside duty hours or without proper attire.
• Avoid being behind the terminal when off duty and do not use the payout machine during duty.

Values

• Promote and exemplify Hollywood values.

What You’ll Bring To The Team

• Understanding of betting procedures and types.
• Good business and financial management skills.
• Excellent people management skills.
• Customer service experience.
• Problem-solving abilities.
• Results-oriented attitude.
• Attention to detail.
• Awareness of security and safety practices.