Betting Clerk - Dunoon

Hollywoodbets; Wes-Kaap; On-site; ZAR 50 000 - 200 000; Full time

Job summary

Join a dynamic team at a leading brand in the gaming industry! As a Betting Clerk, you'll manage branch operations, ensuring excellent customer service and compliance while handling cash and bets. This role offers a fast-paced environment with opportunities for career growth. If you thrive under pressure and have a passion for the gaming world, this is the perfect opportunity to make your mark. Embrace the excitement and help shape the future of the industry with us!

Benefits

Career growth opportunities

Dynamic work environment

Innovative team culture

Qualifications

• 1-2 years’ experience in the Gaming industry required.
• Valid driver’s license preferred.

Responsibilities

• Manage cash according to procedures and minimize risks.
• Provide friendly customer service and address complaints proactively.
• Ensure accurate float at shift start and report shortages.

Skills

Analytical Skills

Computer Literacy

Creativity

Attention to Detail

Ability to Work Under Pressure

Education

Related Diploma/Degree

Job description

Being a part of the Hollywoodbets Purple Team offers an opportunity to join one of South Africa’s most successful brands. Starting from humble beginnings in Durban, Hollywoodbets has expanded across Africa and the United Kingdom, with ambitions to grow further. Join us and help reach for the stars.

Position: Betting Clerk - Dunoon, Western Cape

We are looking for a Betting Clerk responsible for managing branch operations, including customer bets, cash handling, payouts, customer service, and compliance.

What We Offer:

1. Innovative team environment focused on achieving goals.
2. Dynamic and fast-paced industry experience.
3. Career growth opportunities within our development culture.

Candidate Requirements:

• 1-2 years’ experience in the Gaming industry.

Preferred Extras:

• Valid driver’s license.
• Related Diploma/Degree.

Key Responsibilities:

1. Branch Growth: Update betting boards, memos, card changes, results, and scratchings promptly. Know betting rules, odds, and payouts. Communicate with team leaders about large bets and confirmation limits.
2. Sales Administration: Manage cash according to procedures, minimize risks, and prevent theft or fraud.
3. Cash Management: Ensure accurate float at shift start, conduct interim checks, and report shortages or overs on the same day.
4. Branch Appearance: Maintain a neat, tidy branch and functional workstations. Report equipment issues promptly.
5. Customer Service: Provide friendly, helpful service, address complaints proactively, and build customer relationships.
6. Compliance: Follow internal policies, ethics, dress code, and betting restrictions. Report fraudulent activities and equipment malfunctions.
7. Values: Promote and exemplify Hollywood values.

Desired Skills:

• Good analytical skills and computer literacy.
• Creativity, accountability, and attention to detail.
• Ability to work under pressure and meet deadlines.

If you do not hear from us within 30 days, please consider your application unsuccessful.