Bell Attendant

Hilton; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

Join Hilton as a Bell Attendant and deliver exceptional service to guests by assisting with luggage and addressing their needs. This full-time position requires a positive attitude, flexibility, and the ability to thrive in a dynamic environment. Previous hospitality experience is a plus, and you’ll be part of a committed team dedicated to creating memorable guest experiences.

Qualifications

• Previous experience as a Bell person is advantageous.
• Ability to work flexible hours and under pressure.

Responsibilities

• Greet and escort guests to and from their accommodations.
• Retrieve and transport guest luggage.
• Respond to guest inquiries promptly and efficiently.

Skills

Customer Service

Communication

Hotel Experience

Guest Services

Job description

Bell Attendants serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviors skills and values that follow :

• Positive attitude and communication skills
• Ability to work flexible hours
• Ability to work under pressure
• Ability to work on own and as part of a team
• Commitment to respond to Guest requests and deliver high levels of service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

• Previous experience as a Bell person
• Previous experience working within a hotel

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

A Bell Attendant is responsible for transferring and storing guest luggage and responding to guest requests in the hotels continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing

As a Bell Attendant you will be responsible for transferring and storing guest luggage and responding to guest requests in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you will be responsible for performing the following tasks to the highest standards :

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely friendly and efficient manner
• Organize and store luggage as needed according to guidelines
• Assist in the maintenance appearance and functionality of equipment

Key Skills

Customer Service,Hospital Experience,Hotel Experience,Taleo,Hospitality Experience,Basic Math,Laundry,Cleaning Experience,Computer Literacy,Guest Services,Cash Handling,Commercial Cleaning

Employment Type : Full-Time

Experience : years

Vacancy : 1

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