Beauty & Wellness Salon Director

Placements24; Polokwane; On-site; ZAR 240,000 - 480,000; Full time

Benefits offered by this job

Competitive salary

Bonuses based on performance

Employee discounts on services and产品

Job summary

Placements24 is seeking an experienced Beauty Salon Manager for a premier salon in Polokwane, Limpopo. You will oversee daily operations, lead a team of beauty therapists and receptionists, and drive customer satisfaction and business growth.

You will manage scheduling, inventory, budgets, and marketing initiatives to attract and retain clients, while upholding high standards of service, safety, and professionalism in a thriving beauty and wellness environment.

Qualifications

• Experience in salon management or a senior role in beauty & wellness.
• Strong leadership, management and interpersonal skills.
• Excellent customer service and communication abilities.
• Knowledge of beauty treatments, skincare and salon operations.
• Experience with salon management software and POS systems; ability to manage budgets and drive sales.
• Understanding of health, safety and hygiene regulations in a salon.
• A proactive and problem-solving approach.
• Demonstrated passion for the beauty and wellness industry.

Responsibilities

• Manage day-to-day salon operations, including scheduling, client bookings, and staff supervision.
• Ensure the highest standards of customer service and client satisfaction.
• Lead, train, motivate, and manage a team of beauty therapists and receptionists.
• Oversee inventory management, ordering supplies, and maintaining stock levels.
• Implement and enforce salon policies and procedures, including health and safety regulations.
• Develop and execute marketing strategies to attract new clients and retain existing ones.
• Manage the salon's financial performance, including budgeting, sales, and expense tracking.
• Handle client inquiries, complaints, and resolve issues effectively.
• Stay updated on industry trends and introduce new services and products to enhance the client offering.

Skills

Leadership & team management

Customer service

Communication skills

Beauty treatments knowledge

Salon operations

Budgets & sales

Health, safety & hygiene

Proactive problem solving

Passion for beauty & wellness

Tools

Salon management software

Point-of-sale systems

Job description

Placements24 is seeking an experienced Beauty Salon Manager for a premier salon in Polokwane, Limpopo. You will oversee daily operations, lead a team of beauty therapists and receptionists, and drive customer satisfaction and business growth.

You will manage scheduling, inventory, budgets, and marketing initiatives to attract and retain clients, while upholding high standards of service, safety, and professionalism in a thriving beauty and wellness environment.