Beauty Consultant Chanel ARC V&A

Media24; Wes-Kaap; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A luxury beauty distributor is seeking a driven Beauty Consultant to join their team. The role focuses on achieving sales targets, providing exceptional client experiences, and maintaining brand image through adherence to standards. Ideal candidates will have a Matric certificate and at least 2 years of retail makeup and skincare experience. This full-time position is located at V&A–ARC in South Africa.

Qualifications

• 2 years previous retail makeup and skincare experience.
• Strong understanding of customer service and sales principles.
• Ability to maintain grooming and uniform standards.

Responsibilities

• Achieve monthly and annual set budgets for counter sales.
• Drive increased customer database by attracting new customers.
• Uphold client experience standards and build client loyalty.

Skills

Retail sales

Client relationship management

Brand awareness

Education

Matric certificate

Certificate in Beauty/Somatology

Job description

Job description

Beauty Consultant - Chanel

Position : Beauty Consultant (Permanent)

Location : V&A– ARC

Department : Sales

Reporting to: Retail Development Manager

The Prestige Cosmetics Group is one of the subsidiaries of CAVI Brands, and is one of the leading distributors of luxury fine fragrance, cosmetics, and specialised skincare in Southern Africa. Some of the luxurious brands include Chanel, Blvgari, La Prairie, and Shiseido to name a few. The Prestige Cosmetics Group epitomizes luxury, dynamism, sophistication and excellence and is offering an exciting opportunity for a driven and ambitious individual to join the team as a Beauty Consultant.

Purpose of the Role,

Drive sales and provide a desirable client experience in order to ensure that standards are maintained as well as to build and maintain brand image.

KEY RESPONSIBILITIES

ACHIEVE COUNTER SALES TARGETS

• Achieve monthly and annual set budgets
• Track counter and individual targets
• Sell and drive sales in order to achieve targets
• Assist in setting up and driving sales at Counter events
• Provide feedback on sales/counter related issues or concerns

BRAND MANAGEMENT

• Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines
• Monitor competitor activity
• Know your in-store ranking
• Ensure that stock is merchandised according to merchandising guidelines
• Know your stock versus tester ratio and report out of stocks RDM daily to drive sales and maintain an exceptional client experience
• Ensure that counter hygiene standards are maintained according to brand standards at all times

CLIENT EXPERIENCE

• Uphold and reinforce the Client experience standards
• Build relationships and loyalty with clients
• Drive increased customer data base (attraction of NEW customers)

ADMINISTRATION

• Complete daily tracking sheets and submit weekly to RDM
• Complete all progress reports required and submit timeously
• Complete and update client cards for all new and existing clients and file accordingly

TEAM WORK

• Work in collaboration with other colleagues to drive and execute overall budgets as well as supporting events
• Support and assist new team members with onboarding and orientation
• Build relationships with respective retailer to achieve key outputs

COMPETENCIES

• Deciding and Initiating Action
• Working with People
• Relating & Networking
• Adhering to Principles and Values
• Persuading and Influencing
• Planning and Organising
• Delivering Results & Meeting Customer Expectations
• Coping with pressure and setbacks

REQUIREMENTS/QUALIFICATIONS

Matric certificate

2 Years previous retail makeup and skincare experience

Certificate in Beauty/Somatology

Job Type: Full-time