Beauty Consultant

Woolworths; Durban; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading company in retail is seeking a Beauty Consultant to deliver exceptional customer service and maximize sales through effective stock management and product knowledge. The role involves engaging with customers, ensuring merchandise is well-managed, and upholding shop standards. You need to be flexible with shifts and have a Grade 12 qualification, with a background in beauty sales being advantageous.

Qualifications

• Minimum Grade 12 or equivalent NQF Level.
• Relevant tertiary qualification advantageous.
• Availability and flexibility for various shifts.

Responsibilities

• Provide exceptional customer service to all customers.
• Ensure Beauty sales align with agreed targets.
• Monitor and control stock and ticketing.

Skills

Communication

Planning and organising

Detail orientation

Team orientation

Customer service orientation

Stress tolerance

Creativity

Numeracy

Literacy

Education

Grade 12 or equivalent NQF Level

Relevant tertiary qualification

Job description

Main Purpose

To deliver exceptional customer service and maximizes sales through accurate stock management and a wealth of specialist product knowledge in Beauty

Key Responsibilities

• Provide exceptional customer service to internal and external customers
• Ensure that sales in Beauty are in line with agreed targets by providing solutions and alternatives to customers on options, products and services
• Monitor, control and display stock and related ticketing with relevant reports to ensure availability and maximum selling opportunities
• Demonstrate in-depth product knowledge and policy understanding to enable high service and operational standards
• Uphold shop-keeping standards in terms of hygiene and safety to ensure a neatly organized department
• Process till transactions efficiently and effectively
• Execute all shrinkage related tasks to contribute to minimum losses
• Maintain high standards of self-discipline in relation to dress code, personal hygiene, time-keeping and attendance
• Participate and contribute in all team related tasks and activities

Key Competencies

• Communication
• Planning and organising
• Detail orientation
• Team orientation
• Customer service orientation
• Stress tolerance
• Creativity
• Numeracy and literacy

Minimum Job Requirements

Grade 12 or equivalent NQF Level

Relevant tertiary qualification advantageous

Available and flexible to work different shifts

Relevant experience in a Beauty selling environment advantageous

Criteria: IPM rating of 3 or 4; No Active ER record; 6 months or more in current role

Locations

• Durban Central
• Durban North

“As a proud South African brand, Woolworths is committed to transformation. Meeting our employment equity goals will be taken into account in our recruitment decisions.”

If you are interested in the above position please send your CV to [e-mail] stating clearly the position you are applying for.