Beauty Assistant - Clicks Worcester

Clicks Group; Worcester; On-site; ZAR 15 000 - 25 000; Full time

Job summary

An established industry player in the health and beauty sector is seeking a passionate Beauty Assistant for their Worcester location. This role is pivotal in delivering exceptional customer service and driving sales in the beauty department. You will have the opportunity to engage with customers, provide expert advice on beauty products, and contribute to the overall success of the store. If you are enthusiastic about beauty and skincare, and enjoy working in a dynamic retail environment, this position offers a fantastic chance to grow your career while making a positive impact on customer experiences.

Qualifications

• Relevant qualification in beauty or skincare is desirable.
• Experience in retail or FMCG environment is a plus.

Responsibilities

• Consult with customers to advise on beauty products.
• Drive sales through promotions and effective stock management.
• Ensure high standards of customer service and visual merchandising.

Skills

Customer Service

Sales Techniques

Product Knowledge

Visual Merchandising

Education

Relevant Beauty / Skincare Qualification

Job description

Job title : Beauty Assistant - Clicks Worcester

Job Location : Western Cape, Worcester Deadline : May 24, 2025 Quick Recommended Links

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Job Objectives :

• To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs.
• To drive and maximise sales of the beauty department through the promotion, cross-selling and up-selling in order to ensure that monthly targets are consistently met.
• To monitor sales, regularly evaluate the performance of products and offer suggestions that results in improved product offerings and increased sales.
• To maintain updated knowledge on all beauty products, ranges, trends, promotions and events in order to provide the correct information to customers at all times.
• To efficiently execute all operational activities within the beauty department, including effective stock management, minimising shrinkage and ensuring a high standard of general housekeeping and administration.
• To ensure all in-store visual merchandising, in-store presentation and promotional standards within the beauty department are consistently met.
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To increase profitability and brand loyalty with the customers through the promotion of private label and exclusive products.
• To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Qualifications and Experience :

• Desirable : Relevant Beauty / skincare qualification
• Desirable : Experience within beauty / skincare / retail / FMCG environment / sales or marketing environment