Beauty Assistant

Clicks Group Limited

Mokopane

On-site

ZAR 180,000 - 300,000

Full time

4 days ago

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Job summary

Clicks Group in South Africa seeks a Beauty Consultant to consult customers on beauty needs, demonstrate products, and drive sales through promotions and cross-selling.

You will maintain up-to-date product knowledge, manage stock, support club card enrollment, and uphold in-store visual standards while delivering superior customer service in a busy beauty department.

Qualifications

Minimum 2 years experience within beauty/skincare
Experience in sales/marketing or retail/FMCG environment
Essential: Beauty/skincare qualification
Knowledge of customer service excellence
Knowledge of beauty/skincare products for different skin types and needs

Responsibilities

Consult with customers on beauty needs, answer product questions, and provide demonstrations to help select best products and services
Drive and maximise sales through promotions, cross-selling and up-selling to meet monthly targets
Monitor sales and product performance; suggest improvements to offerings and sales
Keep updated knowledge on beauty products, ranges, trends, promotions and events
Execute operational activities in the beauty department: stock management, shrinkage control, housekeeping and admin
Ensure in-store visual merchandising and promotional standards are met
Deliver superior customer service as a brand ambassador, visible and friendly
Promote Clicks club card and enroll new members to reach targets
Promote private label and exclusive products to boost profitability and loyalty
Support the Group’s vision to be the customer’s first choice health and beauty retailer by living company values

Skills

Results-driven

Customer orientation

Interpersonal skills

Engaging

Influencing

Networking

Commercial thinking

Procedures

Planning

Meeting expectations

Resilience

Education

Beauty/skincare qualification

Job description

Listing reference: click_027883

Listing status: Online

Apply by: 13 November 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Retail Operations

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through the provision of professional and specialist advice on beauty and skincare products, provision of beauty demonstrations, the promotion and effective management of merchandise and general housekeeping in order to build customer loyalty and maximise sales.

Job Objectives

To consult with customers on beauty related needs, answer product based questions and provide beauty demonstrations in order to aid customers in selecting the best products and services that meet their needs.
To drive and maximise sales of the beauty department by proactively driving promotions, cross-selling and up-selling in order to ensure that monthly targets are consistently met.
To monitor sales, regularly evaluate the performance of products and offer suggestions that result in improved product offerings and increased sales.
To maintain updated knowledge on all beauty products, ranges, trends, promotions and events in order to provide the correct information to customers at all times.
To efficiently execute all operational activities within the beauty department, including effective stock management, minimizing shrinkage and ensuring a high standard of general housekeeping and administration.
To ensure all in-store visual merchandising, in-store presentation and promotional standards within the beauty department are consistently met.
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To promote the Clicks club card and to enroll new club card members in order to achieve club card participation targets.
To increase profitability and brand loyalty with customers by the promotion of private label and exclusive products.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Knowledge

Understanding and application of selling principles
Retail/FMCG background and understanding of merchandising and promotions principles
Understanding of stock management procedures
Knowledge of customer service excellence
Knowledge of beauty and skincare products in line with different skin types and personal needs

Skills