Barista/ Waiter

Faircape Life; Somerset West; Remote; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Quarterly performance bonuses

Long service leave

ISP package discounts (probation)

Job summary

Faircape Life in Somerset West operates Faircape Restaurant and Catering for residents and guests, seeking a Barista/Waiter for Bridgewater Manor. You will craft high-quality coffees, deliver polished service and guide guests through menu options.

Applicants should bring strong barista skills, waiter experience and a hospitality focus, with a professional, friendly demeanor and a willingness to assist during private functions and events.

Qualifications

• Proven experience as a Waiter.
• Strong Barista experience is essential.
• Knowledge of serving etiquette and basic wine knowledge.
• Excellent interpersonal and communication skills.
• Professional, well-groomed and well-presented appearance.

Responsibilities

• Prepare and serve high-quality coffee beverages and beverages to residents and guests.
• Serve food and beverages in accordance with established service standards.
• Know menu items to confidently recommend or explain options.
• Maintain hygiene and cleanliness standards in all areas.
• Accurate billing and assistance with stock audits and inventory.

Skills

Barista experience

Waiter experience

Serving etiquette knowledge

Wine knowledge

Interpersonal communication

Professional appearance

Job description

Faircape Restaurant and Catering, part of Faircape Life retirement villages, operates in 6 prime locations across the Western Cape, providing dining services to village residents and patients in the onsite healthcare centres.

We are seeking a professional, well-presented and customer-focused Barista / Waiter to join our team at our facility Bridgewater Manor in Somerset West. The successful candidate will be passionate about hospitality, committed to delivering exceptional customer service and experienced in preparing and serving high-quality coffee beverages while maintaining excellent restaurant service standards. The ideal candidate will possess strong barista skills a positive attitude and the ability to create a welcoming dining experience for residents and guests.

Why Join Us?

• Quarterly performance bonuses
• Long service leave
• Discounts on our high-speed ISP packages (after probation)

Key responsibilities:

• Prepare and serve high-quality coffee beverages, maintain coffee equipment and provide residents with beverage recommendations.
• Serve food and beverages in accordance with established service standards while maintaining a professional and courteous demeanor.
• Possess thorough knowledge of all menu items to confidently recommend or explain options to residents.
• Practice excellent customer relations, accommodate resident needs, handle complaints professionally and support the team in delivering a seamless dining and beverage experience.
• Set tables according to established standards, ensuring all items used are clean, undamaged, and in good repair.
• Change table linen as required and ensure dirty or damaged linen is counted and exchanged for clean, usable items.
• Clean and refill cruet and condiment sets.
• Maintain designated areas to meet required hygiene and cleanliness standards.
• Ensure accurate billing of orders and report any discrepancies or errors to management.
• Assist with daily, weekly and monthly stock audits, maintain adequate stock levels, replenish bar inventory and supplies, and report any variances, shortages, breakages, or low-stock items to management.
• Maintain high standards of personal hygiene, grooming and professional appearance.
• Adhere to all health, safety, food hygiene, and company policies and procedures.
• Be willing to assist outside of normal working hours with private functions and special events as required.

Experience and Knowledge

• Proven experience as a Waiter.
• Strong Barista experience is essential.
• Knowledge of serving etiquette and basic wine knowledge.

Skills and Attributes

• Excellent interpersonal and communication skills.
• Demonstrates a sense of urgency.
• Ability to provide outstanding service and create a welcoming atmosphere for guests.
• Capability to work effectively within a team to achieve common goals and ensure seamless service.
• Focuses on achieving excellence and maintaining high-quality standards.
• Professional, well-groomed and well-presented appearance.

Specific Requirements

• Clear health record.
• Clear criminal record.
• Clear credit record.
• Contactable references.

Faircape offers a competitive salary. The salary will be dependent on experience, qualifications, skills and attributes.

Your total package includes a set basic salary, as well as provision for Sunday pay (at time and a half), public holiday pay (at double time), and quarterly performance bonuses paid every three months after successful probation.

Working Hours

You will be required to work 16.25 shifts per month. Normal working days are Mondays to Sundays from 07h00 to 19h00, according to the roster.