Barista

The Talent Room; George; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A local coffee shop in George is seeking a Barista to prepare and serve high-quality coffee, beverages, and light food items. The ideal candidate will have strong customer service skills, be detail-oriented, and able to work in a fast-paced environment. Responsibilities include maintaining cleanliness, taking orders, and ensuring compliance with food safety standards. Previous experience and knowledge of coffee brewing techniques are advantageous.

Qualifications

• Previous experience as a Barista or in a customer-facing role is advantageous.
• Knowledge of coffee brewing techniques and equipment operation preferred.
• Flexibility to work shifts, including weekends and public holidays.

Responsibilities

• Prepare and serve a variety of hot and cold beverages.
• Greet customers warmly and take orders accurately.
• Maintain cleanliness and organization of the coffee station.

Skills

Customer service

Coffee brewing techniques

Communication

Time management

Multitasking

Education

Grade 12 / High School Certificate

Barista training or certification

Job description

Overview

Job Purpose: The Barista is responsible for preparing and serving high-quality coffee, beverages, and light food items while providing excellent customer service. This role requires attention to detail, consistency, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities

• Prepare and serve a variety of hot and cold beverages, including espresso-based drinks, teas, and smoothies.
• Greet customers warmly, take orders accurately, and provide recommendations when requested.
• Maintain cleanliness and organization of the coffee station, equipment, and seating area.
• Ensure compliance with food safety, hygiene, and quality standards.
• Handle cash and operate the point-of-sale (POS) system with accuracy.
• Monitor stock levels of coffee, supplies, and consumables, and report shortages to management.
• Work collaboratively with team members to ensure smooth daily operations.
• Deliver exceptional customer service by addressing queries, concerns, or complaints in a professional manner.

Requirements

• Previous experience as a Barista or in a customer-facing role (advantageous but not always required).
• Knowledge of coffee brewing techniques and equipment operation preferred.
• Excellent communication and interpersonal skills.
• Strong time management and multitasking abilities.
• Ability to work under pressure in a busy environment.
• A positive attitude, team-oriented mindset, and strong attention to detail.
• Flexibility to work shifts, including weekends and public holidays.

Qualifications

• Minimum of Grade 12 / High School Certificate.
• Barista training or certification (advantageous).

Personal Attributes

• Friendly, approachable, and professional demeanor.
• Reliable and punctual.
• Passionate about coffee and customer service.