Bar Waiter/ess

Crew Life at Sea; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading company in hospitality seeks a Bar Waiter/ess in Cape Town. The role involves delivering exceptional service at bars, enhancing guest experiences, and adhering to alcohol service standards. Ideal candidates will demonstrate strong service skills and a professional demeanor.

Qualifications

• Experience in providing bar/wine service.
• Knowledge of Responsible Service of Alcohol policies.
• Ability to promote sales and generate profit.

Responsibilities

• Provide efficient bar/wine service within allocated areas.
• Ensure compliance with service standards and alcohol policies.
• Assist with bar budget costs and maintain equipment.

Skills

Customer Service

Communication

Cash Handling

Job description

Position: Bar Waiter/ess

Key Responsibilities:

- Provide a smooth and efficient bar / wine service within an allocated area.
- Serve passengers and/or crew members and provide a professional bar service, enhancing the passenger /crew experience, fully adhering to company service standards.
-Serve drinks to passengers / crew complying fully with the Responsible Service of Alcohol policies and procedures, including informing the Bar Supervisor / Bar Services Manager when a passenger has consumed excessive alcohol.
-Actively generate bar cash profit by promoting set campaigns, increasing cash profit generating opportunities and working to exceed targets.
-Correctly enter passengers billing into the relevant system in a timely manner.
-Assist with controlling bar budget costs by ensuring that all products, equipment and cleaning materials are used in a cost effective and efficient manner.
- Follow all working and cleaning routines and rotas and ensure the appearance and condition of all items including glasses, equipment and bottles meet the required standards.
- Keep the outlet neat and tidy at all times.
-Set up and clear down the area prior to and after service periods.
-Use and maintain all bar equipment correctly, reporting any repairs required promptly.
- Carry out duties at outside catering events as and when required.
-Meet and greet the passengers and assist with baggage services on embarkation / disembarkation days, safely moving passenger luggage.