Bar Waiter/ess

Crew Life at Sea Ltd.; Cape Town; On-site; ZAR 100,000 - 167,000; Full time

Job summary

Crew Life at Sea Ltd. seeks a Bar Waiter/ess to deliver smooth bar and wine service onboard a vessel in Cape Town. You will engage both passengers and crew, uphold service standards, and maintain hygiene and organisation in the bar area.

Responsibilities include handling billing, promoting campaigns to boost revenue, managing stock and costs, and supporting embarkation/disembarkation days with luggage assistance while ensuring compliance with safety policies.

Qualifications

• Provide friendly and efficient bar/wine service to passengers and crew.
• Adhere to company service standards at all times.
• Deliver professional service in line with Responsible Service of Alcohol policies.

Responsibilities

• Provide smooth bar/wine service within allocated area.
• Serve passengers and crew with professional bar service.
• Follow Responsible Service of Alcohol policies and notify Bar Supervisor when needed.
• Generate bar cash profit by promoting campaigns and increasing revenue opportunities.
• Enter passenger billing into the system promptly.
• Assist with controlling bar budgets by using products and keeping areas cost-effective.

Job description

Position: Bar Waiter/ess

Key Responsibilities

• Provide a smooth and efficient bar / wine service within an allocated area.
• Serve passengers and/or crew members and provide a professional bar service, enhancing the passenger /crew experience, fully adhering to company service standards.
• Serve drinks to passengers / crew complying fully with the Responsible Service of Alcohol policies and procedures, including informing the Bar Supervisor / Bar Services Manager when a passenger has consumed excessive alcohol.
• Actively generate bar cash profit by promoting set campaigns, increasing cash profit generating opportunities and working to exceed targets.
• Correctly enter passengers billing into the relevant system in a timely manner.
• Assist with controlling bar budget costs by ensuring that all products, equipment and cleaning materials are used in a cost effective and efficient manner.
• Follow all working and cleaning routines and rotas and ensure the appearance and condition of all items including glasses, equipment and bottles meet the required standards.
• Keep the outlet neat and tidy at all times.
• Set up and clear down the area prior to and after service periods.
• Use and maintain all bar equipment correctly, reporting any repairs required promptly.
• Carry out duties at outside catering events as and when required.
• Meet and greet the passengers and assist with baggage services on embarkation / disembarkation days, safely moving passenger luggage.