Bar Supervisor

Crew Life at Sea; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading company in the cruise industry is seeking a Bar Supervisor to oversee daily operations while ensuring excellent guest experiences. Key responsibilities include staff training, inventory management, and maintaining high service standards. This role requires strong leadership skills and the ability to thrive in a fast-paced environment.

Qualifications

• Minimum of 2 years in a supervisory role in a bar or restaurant.
• Excellent communication and interpersonal skills required.
• Strong leadership and knowledge of beverage preparation methods.

Responsibilities

• Oversee daily operations including inventory management and staff supervision.
• Collaborate with the Food and Beverage Manager on promotions.
• Maintain cleanliness and a safe work environment.

Skills

Communication

Leadership

Team Management

Inventory Management

Job description

- Oversee the daily operations of the bar and lounge area, including opening and closing procedures, inventory management, and ensuring compliance with company policies and procedures

- Train, supervise, and schedule a team of bartenders and bar staff to ensure excellent service and a positive guest experience

- Monitor and maintain the cleanliness and organization of the bar and lounge area, ensuring all equipment and supplies are in good working condition

- Develop and maintain relationships with guests, providing personalized service and addressing any concerns or issues in a timely and professional manner

- Collaborate with the Food and Beverage Manager to create and implement promotions, events, and special menus to drive sales and increase guest satisfaction

- Monitor and control costs, including labor, inventory, and waste, to ensure profitability and efficiency

- Adhere to all safety and sanitation standards to maintain a safe and clean work environment

- Assist with ordering and receiving inventory, as well as conducting regular inventory counts and reporting any discrepancies to management

- Stay up-to-date on industry trends and customer preferences to continuously improve the bar offerings and service experience

- Act as a role model for the team, maintaining a positive and professional attitude at all times and providing guidance and support when needed

Requirements:

- Minimum of 2 years of experience in a supervisory role in a bar or restaurant setting

- Excellent communication and interpersonal skills

- Strong leadership and team management abilities

- Knowledge of various alcoholic and non-alcoholic beverages and their preparation methods

- Understanding of basic accounting principles and experience with inventory management

- Ability to work in a fast-paced and dynamic environment

- Flexibility to work evenings, weekends, and holidays as needed

- Must be able to pass a background check and obtain necessary certifications for working on a cruise ship