Bar Food & Drink Assistant

Red Carnation Hotels; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading company in the hospitality sector is seeking a charismatic Barista for their Azure department. The successful candidate will deliver exceptional guest service while preparing high-quality beverages in a fast-paced environment. This fixed-term contract offers an exciting opportunity to enhance your skills in a prestigious setting.

Qualifications

• Minimum 2 years of barista experience in an upmarket establishment.
• Good command of English with knowledge of hospitality vocabulary.
• Highly presentable and able to work flexible hours.

Responsibilities

• Prepare beverages according to recipes and RCH standards.
• Maximize revenue through upselling while enhancing guest experience.
• Ensure all equipment is handled per company standards.

Skills

Customer Service

Attention to Detail

Upselling Skills

Communication

Education

Grade 12 Certificate

Tools

Point of Sale System

Job description

Barista - Fixed Term seasonal contract - 1st November 2023 to 31st March 2024

Job Summary :

We are looking for a charismatic, guest-oriented Barista with great attention to detail, to prepare hot drinks and organize coffee bar services in accordance with RCH standards.

Organisational Positioning :

• Department : Azure
• Reporting to : Azure Manager
• Location : The Twelve Apostles Hotel Premises

Minimum Experience or Qualification :

• Grade 12 Certificate
• Must have at least 2 years of barista experience in an upmarket coffee shop, bar, or restaurant
• Exposure to a Point of Sale System (Micros - advantageous)
• Good command of the English Language with solid knowledge of hospitality vocabulary
• Highly presentable
• Able to work flexible hours, weekends, and holidays

Key Performance Objectives :

• To prepare hot beverages in accordance with recipes and RCH timeframes whilst ensuring minimal wastage
• To maximize revenue-generating opportunities, whilst enhancing the guest service experience, through upselling, in accordance with outlet service journey
• Ensuring that mise en place is done in accordance with outlet standards
• Service guests in accordance with outlet service journey and company service culture
• Handle operating equipment in accordance with company standards ensuring minimal breakages
• Ensure that all revenue is accounted for by practicing the “swipe before you serve” principle for all transactions