Banqueting Floor Supervisor

The Capital Hotels, Apartments & Resorts; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A premier hospitality organization in Johannesburg is looking for a Banqueting Supervisor to oversee events, ensuring quality service and presentation. The ideal candidate should have experience in a similar role, possess strong leadership skills, and demonstrate effective communication. This role offers an opportunity to work in a dynamic environment where talent is recognized and rewarded. Relocation costs are the candidate's responsibility if applicable.

Qualifications

• Matric and Hotel Management or equivalent qualification required.
• Previous experience in a Banqueting Supervisory role preferred.
• Hands-on problem-solving approach with calmness under pressure.

Responsibilities

• Oversee conference, banquet, or event aspects including setup and serving.
• Ensure detail and quality presentation and customer service.
• Supervise other F&B Operations as necessary.

Skills

Problem-Solving

Effective Communication

Attention to Detail

Leadership

Teamwork

Education

Matric

Hotel Management or equivalent

Tools

Microsoft Office

Hotel management software

Point of Sale software

Job description

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!

WHY WORK FOR US?

Our staff love coming to work as they feel respected, appreciated, heard, successful, and secure. Imagine a company where managers don’t manage managers; we are all simply doers.

Making decisions regarding our best employees also comes quickly, where we recognise talent and reward it through promotions. We don’t need to or want to wait for approval. We recruit based on experience but promote based on values — the core of which is rigor, disciplined thought, and disciplined action.

Description:

The Banqueting Supervisor oversees all aspects of a conference, banquet, or event, including setup, menu selection, food presentation, serving, and clean-up, with a focus on detail, quality presentation, and customer service. When required, he/she also supervises other F&B operations (Restaurant, Room Service, etc.).

Minimum Requirements:

• Matric
• Hotel Management or equivalent qualification
• Solid Microsoft Office skills (Word, Excel, Email, PowerPoint, etc.)
• Previous experience in a similar role or at least 1 year in a Banqueting Supervisory role
• Hands-on problem-solving approach and ability to remain calm under pressure
• Experience with hotel management software and point-of-sale software
• Ability to work as part of a team and independently
• Effective communication skills with staff and guests
• Honest and trustworthy approach
• Great attention to detail
• Presentable and well-spoken
• Team player who leads by example
• Proactive approach
• Interpersonal skills
• Leadership skills

Please note that relocation costs will be at your own expense if your application is successful and you reside outside the city where the hotel is located.