Banqueting Coordinator

The Capital Hotels, Apartments & Resorts; Johannesburg; On-site; ZAR 180,000 - 300,000; Full time

Job summary

A leading hospitality company is seeking a Banqueting Coordinator to manage event logistics and ensure guest satisfaction. The ideal candidate will have a strong background in hospitality management and excellent communication skills. Join a dynamic team that values integrity and proactive problem-solving in a supportive work environment.

Qualifications

• 1 - 2 years previous Banqueting Coordinator experience required.
• Hands-on problem solving and calm under pressure.

Responsibilities

• Responsible for quotations, acquiring and maintaining business.
• Ensure guest satisfaction and deal with complaints.
• Assist with site inspections and event management.

Skills

Problem Solving

Communication

Interpersonal skills

Leadership

Attention to detail

Education

Matric

Hospitality Management Diploma

Tools

Hotel management software

Point of sale software

Job description

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!

WHY WORK FOR US?

Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers.

Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined approach.

Job Description:

The Banqueting Coordinator is responsible for quotations for business, acquiring new business, maintaining current business, and confirming potential business. The incumbent will assist the operational team with setup, check quality of DCP food offerings, ensure the venues are clean and up to standard at all times, check guest satisfaction, deal with guest complaints, assist with site inspections, and ensure the successful running of day-to-day conferences and events as and when a confirmed booking is in-house.

Requirements

• Matric
• Hospitality Management Diploma or similar
• 1 - 2 Years previous Banqueting Coordinator experience
• Experience in Hotel management software and Point of sale software
• Hands-on Problem Solving approach and the ability to remain calm under pressure
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills
• Leadership skills

Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.