Banqueting Coordinator

Belmond; Cape Town; On-site; ZAR 250,000 - 350,000; Full time

Job summary

Belmond recherche un planificateur d'événements pour rejoindre son équipe au Mount Nelson à Cape Town. Le candidat idéal doit avoir une expérience dans la planification d'événements et être capable de gérer les demandes des clients tout en offrant un excellent service. Ce rôle est essentiel pour créer des moments inoubliables pour les clients dans un cadre de luxe.

Benefits

Salaire de base compétitif

Programmes de reconnaissance et de fidélité

Programmes d'assistance et de bien-être des employés

Qualifications

• Expérience antérieure en planification d'événements, de préférence dans un environnement de luxe.
• Expérience en ventes junior et réservations – un avantage.

Responsibilities

• Préparer des devis et gérer les demandes des clients.
• Répondre rapidement aux demandes des clients et organiser des visites des lieux.
• Maximiser les revenus par des ventes additionnelles.

Skills

Communication verbale

Communication écrite

Compétences informatiques

Job description

Here at Mount Nelson, our venues provide the perfect setting, whether you’re planning a large-scale business event, a showstopping wedding reception or a more intimate cocktail party, our Groups and Events team puts together some incredible events! If you’re looking to develop your skills and be part of the future of luxury, this is your moment!

Primary Responsibilities Include:

• Preparing quotes, making follow-up calls with prospective clients and holding meetings with clients who are interested in hosting an event.
• Quote, contract, invoice and manage all potential business through all available booking channels.
• Respond to client inquiries promptly and professionally, providing information on venue facilities, services, and pricing.
• Host site inspections and at times in conjunction with the Sales team.
• Prepare all function run sheets and documentation timeously including purchase orders for service providers.
• To continuously seek ways to maximise revenues and profits by up-selling facilities and services.

What You Bring:

• Previous Groups and Events experience, within a luxury environment - preferred.
• Proven experience in event planning
• Previous junior sales and reservations experience – advantageous.
• Strong verbal and written communication skills.
• Excellent computer literacy.

What We Offer:

At Mount Nelson, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• Competitive basic salary and benefits
• Loyalty and recognition rewards programs
• Employee Assistance & Wellness programs

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.