Banqueting & Catering Manager

Centre Recruit Consultants; Pretoria; On-site; ZAR 250,000 - 400,000; Full time

Job summary

A leading company in the hospitality sector is seeking a detail-oriented Banqueting and Conference Manager. The role involves overseeing event operations, ensuring exceptional service delivery, and managing operational teams. Candidates should have significant experience in high-volume environments and possess strong leadership and planning skills.

Qualifications

• At least 5 years in banqueting and conference management.
• Experience managing teams of 10 to 30 staff.
• Proven event planning and operational execution experience.

Responsibilities

• Manage planning and execution of events.
• Liaise with clients and coordinate with departments.
• Oversee event setup and staff management.

Skills

Leadership

Communication

Organizational Skills

Multitasking

Customer-focused

Education

Relevant qualification in hospitality or event management

Tools

Event management software

Microsoft Office

Job description

We are seeking a detail-oriented and experienced Banqueting and Conference Manager to oversee and coordinate all aspects of banqueting and conference operations. The successful candidate will be responsible for planning, organizing, and executing events to ensure exceptional service delivery and client satisfaction.

Requirements

Manage the full planning and execution of banquets, meetings, and conferences.

Liaise with clients to understand their requirements and provide tailored event solutions.

Coordinate closely with internal departments to ensure smooth event execution.

Oversee event setup, room layout, décor, and service delivery in line with event briefs.

Guide, train, roster, and discipline banqueting and conference staff.

Ensure the availability and accountability of operating equipment and event supplies.

Monitor inventory levels and ensure timely ordering of beverages, cleaning stock, and event-specific items.

Update and maintain the weekly planner for staffing and scheduling.

Ensure compliance with health, safety, hygiene, and licensing regulations.

Handle guest feedback and resolve any service issues promptly.

Maintain accurate administrative records related to events, staff scheduling, and departmental finances.

Minimum Qualifications and Experience

At least 5 years of experience in banqueting and conference management within a high-volume hospitality or event environment.

Proven experience in event planning and operational execution .

Relevant qualification in hospitality or event management is advantageous.

Experience managing teams of 10 to 30 staff members .

Required Skills and Competencies

Strong leadership and team management skills

Excellent communication and interpersonal abilities

High level of attention to detail and strong organizational skills

Ability to multitask and manage several events simultaneously

Comfortable working under pressure and meeting tight deadlines

Proficient in event management software and Microsoft Office

Customer-focused with a passion for service excellence

Budget and stock monitoring experience (operating equipment, beverages, etc.)

Discussed in person during the interview

Requirements

Manage the full planning and execution of banquets, meetings, and conferences. Liaise with clients to understand their requirements and provide tailored event solutions. Coordinate closely with internal departments to ensure smooth event execution. Oversee event setup, room layout, décor, and service delivery in line with event briefs. Guide, train, roster, and discipline banqueting and conference staff. Ensure the availability and accountability of operating equipment and event supplies. Monitor inventory levels and ensure timely ordering of beverages, cleaning stock, and event-specific items. Update and maintain the weekly planner for staffing and scheduling. Ensure compliance with health, safety, hygiene, and licensing regulations. Handle guest feedback and resolve any service issues promptly. Maintain accurate administrative records related to events, staff scheduling, and departmental finances. Minimum Qualifications and Experience At least 5 years of experience in banqueting and conference management within a high-volume hospitality or event environment. Proven experience in event planning and operational execution. Relevant qualification in hospitality or event management is advantageous. Experience managing teams of 10 to 30 staff members. Required Skills and Competencies Strong leadership and team management skills Excellent communication and interpersonal abilities High level of attention to detail and strong organizational skills Ability to multitask and manage several events simultaneously Comfortable working under pressure and meeting tight deadlines Proficient in event management software and Microsoft Office Customer-focused with a passion for service excellence Budget and stock monitoring experience (operating equipment, beverages, etc.)