Banking Service Learnership: Entry-Level Customer Support

Capitec Bank; KwaZulu-Natal; On-site; ZAR 33,000 - 56,000; Part time

Job summary

Capitec Bank is offering learnerships in KwaZulu-Natal. The program welcomes clients, coordinates branch flow to keep queues efficient and delivers excellent client service.

You will assist clients at ATMs and through self-service channels, completing transactions while gaining the knowledge and experience for service consulting. Applicants should have Grade 12 National Certificate / Vocational; no prior experience is required.

Qualifications

• Grade 12 National Certificate / Vocational is required.
• No experience required but candidate must hold Grade 12 National Certificate.

Responsibilities

• Welcome clients and coordinate the branch flow for efficient queue management.
• Provide excellent client service and assist clients at ATMs and self-service channels.
• Assist clients with transactions on remote or self-service channels and learn service consulting.

Skills

Communication skills

MS Word

MS Excel

MS Outlook

Interpersonal skills

Education

Grade 12 National Certificate / Vocational

Job description

Capitec Bank is offering learnerships in KwaZulu-Natal. The program welcomes clients, coordinates branch flow to keep queues efficient and delivers excellent client service.

You will assist clients at ATMs and through self-service channels, completing transactions while gaining the knowledge and experience for service consulting. Applicants should have Grade 12 National Certificate / Vocational; no prior experience is required.