Bank Better Champion Learnership Pipeline

Capitec Bank; Vrystaat; On-site; ZAR 100,000 - 150,000; Full time

Job summary

Capitec Bank in South Africa seeks a service consultant to welcome clients and coordinate branch flow, ensuring efficient queue functioning and top-notch client service. You will assist clients at the ATM and across remote or self-service channels to complete transactions, gaining knowledge, skills and experience for service consulting.

No experience is required, but applicants must hold a Grade 12 National Certificate.

Qualifications

• Grade 12 National Certificate required.
• No experience required but candidate must hold a Grade 12 National Certificate.

Responsibilities

• Welcome clients and coordinate branch flow.
• Provide excellent client service at the ATM and through remote/self-service channels.
• Assist clients with completing transactions on any remote or self-service channels.

Skills

Communication skills

Interpersonal skills

Relationship management

Education

Grade 12 National Certificate

Tools

MS Word

MS Excel

MS Outlook

Job description

To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting.

Requirements

• Grade 12 National Certificate / Vocational
• No experience required but individual needs to hold a Grade 12 National Certificate

Responsibilities

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills

Capitec is a leading South African retail bank known for its branch network and graduate development programmes.