Banking Operations Analyst

VertoFX; Cape Town; Hybrid; ZAR 450,000 - 600,000; Full time

Job summary

A leading fintech company in Cape Town seeks a Banking Operations Analyst to manage banking operations and partner relationships. The role requires a minimum of 3 years in banking operations or compliance, strong communication skills, and proficiency in data analysis tools like Excel and SQL. Join a dynamic team focused on financial inclusion and global growth.

Benefits

Competitive salary

Professional development opportunities

Collaborative company culture

Qualifications

• 3+ years of experience in banking operations or compliance.
• Solid understanding of financial and compliance risks.
• Strong communication skills to interact with teams and partners.

Responsibilities

• Manage banking and payment partners' operational health.
• Support banking partner applications with KYC documentation.
• Monitor banking and payment partner fees for savings opportunities.

Skills

Banking operations experience

Compliance understanding

Data analysis proficiency

Strong communication skills

Proactive mindset

Tools

Excel

SQL

Job description

Location

Nairobi, Cape Town, Lagos

Employment Type

Full time

Location Type

Hybrid

Department

Business Operations

At Verto, we're actively democratising global finance, empowering businesses in Emerging Markets with seamless payment and liquidity solutions that have already led to billions in annual processing. Recognised as 'Fintech Start-Up of the Year' and a Milken-Motsepe Prize winner, we offer you the unique opportunity to join a rapidly growing, award-winning innovator where your work directly drives financial inclusion and global economic growth. Be part of a dynamic, world-class team that values impact, fosters continuous development, and champions an inclusive culture where your contributions truly matter.

We are seeking a talented and motivated Banking Operations Analyst to join our growing team. Reporting to the Banking Channel Director, you'll be a key player within the Banking function, responsible for ensuring the operational health and expansion of our banking and payment infrastructure. This role is crucial for delivering a strong product and a best-in-class customer experience.

What You'll Be Doing:

• Owning the operational management of banking and payment partners, ensuring compliance with provider restrictions and risk appetites.

• Supporting new banking partner applications, providing required KYC and other relevant information during the onboarding process.

• Working closely with the Expansion team to support banking requirements for strategic expansion markets.

• Acting as an internal SME on banking partner capabilities, maintaining a capability record, and advising front-office teams on our offerings.

• Completing due diligence on our banking partners to ensure they meet the necessary standards.

• Supporting relationship management by tracking banking partner performance, managing action items, and arranging check-ins.

• Monitoring banking and payment partner fees to identify opportunities for cost savings.

• Managing user access, including creating new user requests and conducting quarterly access audits.

• Collaborating with Compliance to manage partner KYC refresh requests.

• Creating MI (Management Information) and KRI (Key Risk Indicator) reports for management, focusing on key areas like RFI trends, partner risk breaches, and bank account costs.

• Identifying and implementing improvements to banking operations processes.

• Managing the Banking Operations inbox to ensure timely and effective responses to internal and external requests.

What You Need:

• 3+ years of experience in banking operations, compliance, or a similar role within the fintech, payments, or banking sector.

• A solid understanding of financial and compliance risks within a banking operations context.

• Proficiency with data analysis tools like Excel/Gsheets.

• Strong communication skills, with the ability to confidently interact with internal teams and external banking partners.

• A highly motivated, proactive, and solution-focused mindset, with a desire to take ownership and improve processes.

What We'd Like To See:

• Prior experience working directly with banking partners.

• Experience with SQL for more advanced data analysis.

• Demonstrated ability to identify and implement operational improvements.

Life at Verto (Benefits):

• Competitive salary.

• Opportunity to play a key role in a rapidly growing, award-winning innovator.

• Collaborative and dynamic company culture.

• Opportunities for professional development and growth.

• The chance to directly drive financial inclusion and global economic growth.

Diversity & Inclusion at Verto: Verto is an equal opportunities employer and we value diversity. Anyone seeking employment at Verto is considered based on Merit, Competence, Qualifications and their Talent. We are proud to be a truly international team and we do not discriminate in our hiring process.